A recruitment agency is seeking a Head of Contract Centres in Ipswich to lead their customer contact operation in the home improvement sector. The successful candidate will manage both remote and in-house teams, drive productivity, and ensure performance targets are achieved. Strong leadership, excellent communication skills, and experience in appointment booking are essential. This full-time role offers a performance-based bonus and various benefits including a company car or allowance. #J-18808-Ljbffr