Pay Rate: £27,499.50
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday - 16:00pm until 00:30am
Location: Gloucester GL3 4AQ
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
We're now looking for Control Room Colleague to join our central control Hub.
✅ A TYPICAL DAY MAY INVOLVE
* Collecting, cleaning, and analysing large volumes of productivity and operational data for the central Tradeteam hub using Microsoft Excel
* Building and maintaining Pivot Tables and Pivot Charts to track key performance indicators (KPIs) such as throughput, pick rates, and accuracy
* Identifying trends, patterns, and anomalies in daily and weekly performance data to support operational decision-making
* Producing detailed reports and dashboards to communicate insights clearly to stakeholders across the business
* Working closely with operational teams to investigate performance issues, using data analysis to support root cause identification and problem-solving
* Troubleshooting system and equipment queries by analysing error logs, workflow data, and operational outputs
* Supporting continuous improvement initiatives by recommending data-driven solutions to enhance efficiency and productivity
* Engaging with team leaders and management at all levels, translating complex data into actionable insights
* Completing administrative and reporting tasks, ensuring accuracy and consistency in all data records
✅ THIS ROLE WOULD SUIT PEOPLE WHO
* Are highly proficient in Microsoft Excel, including advanced functions such as Pivot Tables, VLOOKUP/XLOOKUP, data validation, and conditional formatting
* Have strong analytical skills, with the ability to interpret data, identify trends, and make evidence-based recommendations
* Possess excellent attention to detail and a high level of accuracy when working with data
* Demonstrate strong interpersonal and communication skills, with the ability to explain data insights to non-technical stakeholders
* Are well-organised, with effective workload management and the ability to prioritise tasks in a fast-paced environment
* Have a proactive mindset, with a continuous improvement approach to processes and performance
✅WHY JOIN US?
* Free parking and on-site rest areas
* 33 days annual leave, Including BH
* Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
* Visit to learn more
✅WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
✅BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing Monday 18th May 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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