Mortgage Reviewer - Birmingham Business Park - Hybrid
Part of LSL Property Services, PRIMIS Mortgage Network is the largest dedicated Mortgage and Protection Network operating within the Financial Service sector. Based at our Solihull HQ on Birmingham Business Park, B37, we are looking to recruit a Mortgage & Protection Reviewer for our Customer Outcomes Team (Compliance).
The role offers a hybrid working pattern: 3 days remote and 2 days in the Solihull office.
PRIMIS Mortgage Network supports Mortgage and Protection advisory experts in delivering high-quality customer service. We aim to provide tailored advice that encourages customers to return.
The main objective is to assist the Head of Customer Outcomes in managing risk via the First Line of Defence by reviewing member files for advice suitability, in accordance with PRIMIS guidance and Service Level Standards. Responsibilities include reviewing cases for advice suitability and compliance with TCF principles, recording activities, and reporting breaches of PRIMIS and FCA standards through appropriate channels.
The ideal candidate will have strong analytical skills, be a team player, an excellent communicator, and possess a keen eye for detail. Ability to work under pressure and prioritize tasks is essential.
Applicants must be fully CeMap (or equivalent) qualified.
The salary for this role is up to £28,000 DOE, negotiable.
If interested, please send your CV and cover letter in confidence to james.mcnee@primis.co.uk.
We are committed to diversity and equal opportunity. If you require adjustments during the recruitment process, please let us know.
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