Job Description
New Business Account Manager – IT Services & Managed Solutions (multiple roles)
Office-Based – West Yorkshire + client engagement
Permanent
£30k – 45k basic / dependent on experience + £20-30k comms uncapped first year
Company Overview
This established and high-performing UK Managed Services Provider supports over 2,500 customers nationwide across Cloud, IT Infrastructure, and Managed Services.
With a strong reputation for service excellence and customer retention, the business is entering a key growth phase, investing in sales capability to further expand its footprint across multiple sectors.
The organisation offers a collaborative, high-performance culture with a clear focus on revenue growth, customer success, and long-term strategic partnerships.
The Role
This is a client-facing, revenue-generating New Business Account Manager position within a growing IT services environment.
You will take ownership of a portfolio of customers while actively driving new business opportunities, managing the full sales lifecycle, and building long-term, value-led relationships.
This role is consultative and commercially driven, suited to someone who thrives on developing partnerships, identifying opportunities, and delivering measurable outcomes for customers.
Key Responsibilities
* Own and develop a portfolio of customers, driving revenue growth and retention
* Build strong, long-term relationships with key stakeholders across multiple levels
* Identify, develop, and close new business opportunities within your territory
* Manage the full sales lifecycle from opportunity identification through to delivery
* Proactively generate and maintain a healthy, sustainable sales pipeline
* Identify and convert cross-sell and up-sell opportunities across IT solutions and services
* Prepare and deliver quotations, proposals, and bid documentation
* Act as a trusted advisor, aligning solutions to customer business and IT objectives
* Deliver accurate forecasting and pipeline reporting to senior leadership
* Maintain high levels of customer satisfaction through proactive engagement
* Ensure adherence to internal processes and compliance standards (including ISO frameworks)
* Maintain strong knowledge of the IT market and evolving technology landscape
* Effectively utilise CRM systems to manage pipeline, activity, and customer engagement
What We’re Looking For
* Proven experience in IT sales, account management, or business development
* Strong track record of both winning new business and growing existing accounts
* Consultative sales approach with the ability to understand customer challenges and align solutions
* Commercially astute with strong negotiation and closing skills
* Excellent relationship-building and stakeholder management capability
* Confident managing multiple opportunities and priorities simultaneously
* Target-driven, motivated, and results-focused mindset
* Strong communication and presentation skills
* Full UK driving licence and access to a vehicle
What’s On Offer
* Competitive base salary with uncapped commission structure
* Strong earning potential aligned to performance
* Pension scheme
* Tailored professional and personal development plan
* Up to 10 days training per year relevant to your role
* Regular team events, incentives, and social activities
* Paid birthday leave
* Employee referral scheme