Location: Buckinghamshire County Wide
Overview
We are looking for two talented and enthusiastic people to join our busy and forward-thinking Housing Options and Supply team in this exciting Temporary Accommodation Officer role. The successful applicant will support our households in temporary accommodation seeking ways to maximise move on opportunities into longer term, permanent accommodation. This role is fast paced and front facing, and the successful candidate will be able to demonstrate their customer commitment and ability to manage and build stakeholder and client relationships effectively to deliver the aims of the role.
This role offers real fulfilment in a fast paced, front-line setting. The successful candidate will be able to demonstrate their customer commitment and ability to manage and build stakeholder and client relationships effectively to deliver the aims of the role.
If you are eager to use your excellent communication skills, enjoy building positive relationships, and want to be part of a forward-thinking team dedicated to delivering outstanding customer service, then we would love to hear from you!
We have two opportunities available for Fixed Term Contract/Secondments until 30th September 2026, located in Buckinghamshire.
About us
Our Planning, Growth and Sustainability directorate works with partners to help shape the future of Buckinghamshire. We deliver services on planning, economic growth, regeneration, strategic infrastructure, transport and property.
Our key priorities include developing the economic narrative for Bucks, creating more jobs and delivering the right infrastructure to help businesses and residents thrive. We also aim to provide a proactive planning service that is responsive, whilst making the best use of the Council’s land and property portfolio. This will in turn support community services and create housing, jobs, regeneration and income to support public services.
It’s a great time to join one of our teams. As part of the Planning, Growth and Sustainability function you will not only get to help shape the economic future of Buckinghamshire; you’ll also be involved in delivering high-profile development projects and work on some of the biggest infrastructure projects in the UK. You will support us to deliver the results that our local residents and businesses deserve.
About the role
This role is responsible for all processes and matters associated with clients housed in Temporary Accommodation under the councils statutory homelessness duties. This role will also include management of void units working closely with our in house Temporary Accommodation teams and external providers. You will be one of our housing teams ‘go to’ people in all matters relating to Temporary Accommodation.
The post holder will work closely with clients, benefits teams and providers to protect the council financially and with the wider housing team to ensure that placements are appropriate, including undertaking of affordability and suitability assessments, formulating move on plans for all clients owed the Main Housing Duty.
You will be a great team player You will have excellent IT skills and a good eye for detail and a collaborative approach to your work. If this sounds like you then we would love to hear from you.
About you
You will be personable, organised and resourceful and enjoy working in a busy environment with changing priorities and a broad variety of work. You will have experience developing and maintaining strong stakeholder relationships and ideally have experience working within a partnership environment. You will have fantastic communications skills and need to be a self-starter with a can-do approach to your work and to the wider housing team objectives.
You will have significant experience of working in and or managing an autonomous business area, we would particularly like to hear from candidates that come from a background of working with complex and vulnerable clients. You will be proactive and a confident communicator who has experience of leading in their business area and developing new ideas and solutions to complex problems.
On the Go
As an “on the go” worker, you’ll spend most of your time visiting clients across the county with some office work based out of any of our offices or Council Owned Temporary Accommodation Buildings. Driving Licence and access to a car with your own business insurance is Essential for this role.