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General manager, uk

London
EatClub
General manager
Posted: 10 March
Offer description

About EatClub

At EatClub, we believe restaurants and bars are the beating heart of every city’s culture. Whether it's discovering a hidden gem, grabbing a late-night takeaway, or meeting friends for a drink, our mission is simple: help the hospitality industry thrive through smart, powerful tech.

Our platform helps over 2 million customers discover top restaurants and access real-time deals that save them up to 50% off the bill. We empower more than 4,000 venues to fill empty tables, increase foot traffic, and maximise revenue.

Recently ranked #11 on the 2025 Deloitte Tech Fast 50! Now is an exciting time to join our team. Initially co-founded by Marco Pierre White and leaders in the food tech scene, we’re now a 150+ person scaleup that’s growing fast and making waves in the industry.

Why You’ll Love Working With Us

* Join a fast-growing HospitalityTech company expanding internationally
* Own and grow the UK business, shaping our market presence, team, and partnerships
Work directly with the CEO and executive team on UK expansion and market strategy
* Lead the UK organisation as part of the global leadership team, influencing company direction
* Operate with real ownership - strategy and execution live in the same role

A Day-in-a-Life of our General Manager UK

At EatClub, we value high-growth and high-performance, which means we need a mastermind who thrives in the intersection of people, market growth and operations to lead our UK team in our next stage of success.

The team will look to you to give them direction, drive our values and steer them into cementing our local footprint with our partners. Restaurants and partners will see you as the stable hand guiding their growth along ours. You will be busy every day growing our customer bases, buttressing our industry relationships and spearheading strategic market decisions.

This role is not for the faint of heart, it flies high in strategic, blue skies decision-making, and digs deep into hands-on delivery alongside the team. You will also be collaborating closely with our Global Leadership team in Australia and representing EatClub as one of the key players in the industry.

On any given week, you will be:

* Collaborating with the UK sales and partnerships leads by reviewing the pipeline, helping unblock a complex deal, or deciding how to approach a key partners
* Spending time coaching one of your team leaders by helping them navigate a performance challenge or figure out how to scale their part of the business
* Meeting with a potential partner or industry association to explore how we expand our presence across the UK ecosystem
* Joining a strategy call with our CEO and global leadership team to discuss market insights from the UK and shape upcoming priorities
* Stepping into an operational issue that’s slowing the team down, whether it’s hiring, resourcing, processes, or something unexpected in the London office
* Representing the company at an industry event or networking opportunity, building relationships with clinics, partners, and potential customers.
* Creating clarity and direction for the team as they navigate ambitious goals, by providing decision-making frameworks, information sharing practices and team rituals.

Type of projects you’ll be working on at EatClub…

* Planning and executing city launches by identifying key UK markets and coordinating sales, partnerships, marketing, and operations to successfully introduce and expand EatClub in new locations.
* Driving marketing and communications efforts through strategic partnerships with key venues and hospitality groups, running targeted campaigns, and participating in industry events to boost brand awareness and establish EatClub as a major player in the UK hospitality scene.
* Leading recruitment and team development initiatives to build and support a skilled team capable of sustaining rapid growth across the UK.

You have….

* Led a regional market, business unit, or country operation, with accountability for growth and team performance
* Strong track record of managing and scaling high-performing teams
* Owned commercial performance, including pipeline, revenue growth, or market expansion
* Strong frameworks for building partnerships and driving market expansion
* Excellent communication and relationship-building skills
* Ability to operate strategically while staying hands-on when needed
* Deep understanding of UK business culture and market dynamics

It would be extra awesome if you also had…

* Previously lead a SaaS startup of scaleup through hypergrowth and/or similar changes in the past
* A robust network in the hospitality industry.
* A history of hiring and building leadership teams during periods of growth

You are…

* Are a builder and operator, not just a strategist
* Have a startup founder mentality, you do what the business needs, not just what fits a job description
* Don’t hesitate to handle practical tasks if it helps the team move forward
* Are someone people trust and feel comfortable coming to for help
* Bring credibility in senior conversations while remaining grounded and collaborative

Maybe this role is not for you if….

* You prefer purely strategic roles without operational responsibility
* You are uncomfortable stepping into practical problems when the team needs support
* You prefer highly structured environments where roles and responsibilities are rigid
* You are not interested in coaching and developing teams over the long term

One last note: even if you feel that you don’t meet all the criteria above, we encourage you to apply. Past work experience is not the only indicator of future success, and we are on the look out for hungry talent who wants to grow with us. So if you want to be a part of something remarkable, then we’re excited to hear from you.

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