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IT Engineer Apprentice
Apply From: 26/01/2025
Learning Provider
Delivered by QA LIMITED
Employer
ADDOOCO IT LTD
Vacancy Description
Duties:
* Logging all telephone support calls within the helpdesk system, ensuring that all relevant information is captured and correctly prioritised.
* Monitoring the helpdesk system for incoming requests, and action for support or additional information.
* Diagnosing and fixing faults in hardware, networking and software.
* Ensuring that all issues are kept up to date and the customer is informed of the progress.
* Ensuring that all issues are updated with the full resolution details prior to closure.
* Logging information on the daily checklists.
Key Details
Vacancy Title
IT Engineer Apprentice
Employer Description
Addooco IT are a specialist provider of Managed IT, Cloud & Communications solutions, our approach delivers a premium customer experience at an affordable price for all businesses.
Vacancy Location
DUNDEE HOUSE MILLENNIUM WAY S41 8ND
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000298179
Key Dates
Apply From
26/01/2025
Closing Date For Applications
2025-02-17 23:59:59
Interview Begin From
Possible Start Date
2025-02-24 00:00:00
Training
Training to be Provided
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
* Learn on-premise and cloud-enabled technologies and services.
* Learn technical content that aligns to and is relevant to employers and the market.
* Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
* Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Learning Provider
QA LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Non-judgmental.
Apply Now
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