Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Muller Yogurts & Desserts in Telford are recruiting for a Shift Leader to lead and coach a team within the Warehouse department. The purpose of this role is to enable Muller UK to achieve its strategic vision through a culture of innovation and continuous improvement and to develop and manage systems, processes and resources within a given production business unit, to both meet & exceed prescribed business targets for volume, costs, quality, environmental, Health & Safety. The ideal candidate will have experience leading and coaching a team along with a strong background in warehousing and manufacturing. Contract – Permanent / Full time (42hours) Working Pattern - 4 on 4 off days and nights Location – Telford Key responsibilities • Prompt recognition and actions regarding fault finding and correction. • Sharing technical knowledge with team members to improve their capabilities • Cross functional working with all departments • Driving continuous improvement ideas through to completion • Use root cause analysis to find corrective actions and solutions to problems • Identifying & supporting, and evaluating production related training & development need • Regular and consistent communication with their team through 1-1's, PDP discussions, regular cascade briefs • Promote a lean culture on shift, promoting CI in the day to day running of the business. • Mentoring, coaching & developing team members in company behaviours • Ensuring professional work standards are met, aligned with Company policies & procedures • Effective communication & implementation of Company policies, procedures & practices • Supporting appropriate Managers/Team Leaders in Absence & Performance Management issues • Identifying & supporting, and evaluating production related training & development needs • Managing discipline of the team through a robust investigation and disciplinary procedure • Identify poor performance and manage through a Performance Improvement Plan. Skills and Knowledge • Experience of working within a high volume Food production environment • Problem Solving • Processing / Filling theory • Technical Processing Plant / Machine Knowledge • Continuous improvement techniques • Knowledge of quality standards and affect of incident on quality • Leading a Team / coaching techniques • Use of Microsoft Office packages • Health, Safety, Food Hygiene & Environment Awareness/Knowledge • Leading & Inspiring (Leadership) • Driving for Results (Focus on Outcome & Business Awareness & customer Focus) • Capability & Accountability (Personal Accountability) • Influencing & Communicating (Communication) • Putting Initiative Into Action (Planning & Organizing & Problem Solving & Decision Making) • Teamwork & Collaboration (Team Working) • Leading & Inspiring (Development) Benefits • A competitive salary, • Progression routes and career development / continuous training • 282 Hours Annual Holiday • Company Pension • X2 Life Assurance • Müller Rewards discount scheme offering over 800 discounts • Free uniform/PPE • To be part of a globally recognised brand Contact Details: F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ