1. Immediate start
2. Ongoing temporary contract
About Our Client
Our client is a prominent figure in the health-care industry, with a sizeable workforce dedicated to providing quality care and services. The company operates on a national scale across the UK, with a particular focus on providing expert support and care to those in need.
Job Description
The role duties will include:
3. Management of aged debtors, chasing customers for outstanding debt.
4. Dealing with customer enquiries and disputes via email & telephone.
5. Management of customer queries and processing them following the company query procedures.
6. Liaising with client funders on aged debt issues.
7. Notification of accounts applicable for Bad Debt Provisions, under company guidelines.
8. Coding and inputting of weekly & monthly direct debit runs, along with customer communications.
9. Collaborating with branch operations on client requirements and discussions around debt issues.
10. Correct allocation of payments received.
11. Reconciling accounts where required.
The Successful Applicant
The successful candidate will have:
12. Ideally studying for a C.I.C.M qualification.
13. You understand and embrace change to processes and excellent customer debt collections and accounts receivable processes.
14. You're a team player with a positive attitude and excellent communication skills.
15. You're process driven and able to follow plans with tight deadlines, especially at peak times of the month.
16. You are able to work under pressure in a fast-paced environment.
17. Impeccable time management.
18. Excellent approach to customer service
19. Management of accounts receivable processes to a high level of accuracy and reconciliation.
What's on Offer
On offer:
20. Immediate start and weekly pay
21. Ongoing temporary contract
22. Hybrid working, 2 days working from home
23. Monday - Friday, 40 hours per week, 8.30am - 5.30pm
24. An opportunity to work within a leading company in the health-care industry
25. A supportive team environment
26. Valuable experience in credit control administration