Since 2002, we’ve been the trusted partner for global food brands, helping them make a lasting impression on today’s food lovers.
As innovators, we specialise in bespoke plant-led ingredients and menu solutions that bring bold, creative flavours to the table. From major foodservice brands to food manufacturers and recipe kit providers, we collaborate to inspire, innovate, and deliver high-quality ingredients for on-trend dishes.
We believe that great ideas come from all areas of the business. That’s why we foster a collaborative, open, and diverse environment for both our teams and our customers. We treat everyone with respect and integrity, creating an inspiring environment where we can all work, learn, and grow together.
Joining Natural Innovations is also joining a community that nurtures its workforce, with regular food events and staff recognition. We strive to ensure our colleagues are rewarded for their dedication and hard work, while working together to produce products to a high standard.
The Role
The Head of Technical is responsible for the governance and strategy of the technical department. The site technical lead and expert on food safety, legality and authenticity. A senior team member and manager of the technical team and function.
Key Responsibilities
§Identifying the technical strategy, food safety/quality culture and communicating this to relevant parties.
§Managing the site quality systems to ensure legal compliance and compliance to 2 and 3 party audit standards.
§A key site lead in audits and customer/EHO/TSO visits.
§To oversee customer queries and complaints
§Identifying the department objectives and linking them to the technical strategy and business quality management system objectives.
§Setting the objectives for each team member and identifying a clear path for their development.
§Mentoring individuals within the technical team and ensuring they are fully trained. Arrange external training courses as required for the team.
§Ensuring that manufacturing is conducted legally by remaining aware of any changes to legislation and/or guidelines and making the appropriate changes as and when necessary.
§ HACCP Team Leader.
§ The implementation and technical validation of new equipment in line with HACCP principles
§Developing other members of the technical team so they are competent in HACCP.
§Completing supplier audits or visits as and when required.
§ Developing other members of the technical team so they are competent in all technical tasks and have a can do attitude.
§ Working with the Technical Services Team to ensure that specifications are completed accurately and in a timely manner and supplier approval is in place.
§ Management of incoming checks of raw materials.
§ To manage the Hygiene team with the Operations Director by providing technical support and data to the teams e.g. swab trends, best chemical usage/application, looking at new hygiene techniques to manage the cleaning windows
§ To manage the technical budget and report to the senior team on technical spends.
§ To monitor and manage the micro trends of both sites in terms of product and environment.
§ Ensure management of food safety, legality and quality incidents.
Skills/Personal Attributes:
§ Excellent leadership and management skills.
§ A passion for mentoring and developing individuals.
§ Excellent interpersonal and communication skills (written and verbal).
§ Professional approach and attitude.
§ Ability to be flexible to meet business needs.
§ Self Starter mentality
§ Problem solver
Experience:
§ Extensive experience working in a technical role is essential.
§ Previous experience of working in the food industry is essential.
§ Proven experience with mentoring and developing individuals is essential.
§ Proven audit experience with announced and unannounced audits.
§ Skilled in microbiological management of high care and high risk areas and the interpretation of microbiological product results. Ensuring micro results are investigated and trended. Driving down any adverse micro trends.
§ Management of allergens and gluten free systems
§ Gap analysis of new audit standards to ensure the QMS is complaint with any new customer requirements
Education/Qualifications:
§HACCP Level 4
§Extensive experience of BRC and retail / food service audit requirements.
§Sound knowledge of food legislation standards.
§Advanced Food Hygiene Certificate / L4 Food Hygiene
§Ideally Lead Auditor
§Ideally degree educated within a science-based subject.
BENEFITS
·A competitive salary
·A supportive management team with an open door policy
·8% contributory pension (5% contributed by you)
·28 days holiday
·Access to an Employee Assistance Programme
·Access to a discounts platform offering discounts at many high street stores
·Membership to The Company Shop based in Long Eaton
·Regular team lunches, Christmas hampers and team building events
·Opportunities to develop by taking part in recognised courses
·Opportunities to progress with a promote from within attitude
·Close to good transport links (bus and tram) with car parking available on site
Our core values
Innovative partners: Our partnerships are built on a shared passion for innovation, exceptional quality products and an agile and responsive approach to business. We understand what our customers need, and we deliver it.
Quality commitment: We’re dedicated to delivering exceptional quality in everything we produce. That means meticulous attention to detail and incredibly high standards. From sourcing raw ingredients to maintaining rigorous food safety and technical standards, our partners can always count on our unwavering quality, consistency, and reliability.
Inclusivity matters: Great ideas come from all areas of our business. That’s why we work collaboratively, fostering open, diverse and inclusive spaces for both employees and customers. By treating everyone with respect and integrity, we create an inspiring environment for us all to work, learn, and grow.
Planetary care: Our commitment is to prioritise the health of the planet and employ sustainable practices that protect and restore it. Through responsible sourcing, ecofriendly operations and innovative solutions we strive to minimise our footprint and ensure a positive impact for future generations.