Duty & Swim Manager
Nuffield Health Norwich FWC | Permanent | Full Time |
Up to £28,205.24 per annum
40 hours per week
At Nuffield Health, the UK's largest healthcare charity, we're driven by one purpose - to build a healthier nation. As we continue to grow, we're looking for a passionate and driven individual to join our team in a dual role as Swim Manager and Duty Manager. This is an exciting opportunity to combine your leadership, operational, and swimming expertise in a supportive, health-focused environment.
This is a blended position with responsibility for both duty management across the centre and the development and delivery of our swimming programme. You'll work across departments to ensure the day-to-day running of the centre is smooth and safe, while also leading our swim offering to inspire people of all ages to develop life-saving skills and confidence in the water.
Key Responsibilities
As Swim Manager, you will:
* Manage the swim school programme, ensuring the highest standards of teaching and safety
* Support, motivate, and manage the team of swim teachers, driving engagement and development
* Deliver and exceed commercial targets by growing participation, improving retention, and managing budgets
* Ensure all teaching is in line with ASA/STA standards and deliver training where required
As Duty Manager, you will:
* Support the day-to-day operations of the centre, ensuring a safe, clean and welcoming environment for all members
* Lead by example, delivering exceptional customer service and encouraging the same from your team
* Support team performance and play a key role in achieving sales, service, and operational KPIs
* Act as a keyholder, responsible for opening/closing the facility and overseeing shift activities
What We're Looking For
* A current and valid Lifeguard qualification (essential)
* A Level 2 Swim Teacher qualification (ASA or STA) is desirable
* Experience managing a team or swim programmes is a plus
* Strong communication and organisational skills
* A proactive, safety-first mindset and passion for delivering great member experiences
* Confidence to lead by example and motivate others in a fast-paced environment
* Commercial awareness and ability to support business performance
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
#J-18808-Ljbffr