Band 7 Quality Assurance Manager
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Responsibilities
Support the management of CQC regulation (inspection and regulation) across the Trust. This involves working across the Divisions, Directorates and corporate specialists to ensure compliance and improvement at service level, supporting the implementation of quality improvement plans.
Support the Head of the team in developing a culture of continuous quality improvement across all services, providing support as identified by the Head of Service to maximise achievement against identified internal and external standards. Provide oversight to the Head of Service with the policy and procedure framework as required.
In line with the Trust being a major provider in Community and Primary care services, the post holder will be expected to support these developments and take responsibility for areas of responsibility within any future service developments.
Quality Standards and Assurance: Support the management of the self‑assessment compliance system for the Trust which rates compliance against the QCs fundamental standards of care. This includes making recommendations for database development, running routine reports and creating reports to monitor data around quality standards for both service and Divisional use.
Governance: Make recommendations to the Head of Service regarding development of systems and processes that ensure the Trust is compliant with the Care Quality Commission's Fundamental Standards of Care.
Trust Policy Framework: Day‑to‑day oversight of the policy development process, providing advice to members of the QASA team and policy authors across the Trust.
Training: Undertake presentations and provide training to staff across the Trust on internal quality reviews, policies and procedures, induction, and bespoke training for services to raise awareness of CQC standards or in relation to quality improvement as identified as a result of the quality improvement plan or competency of work.
Management and Leadership Responsibilities: Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team are fully aware of the implications and can contribute effectively to service improvement.
About the Trust
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5,000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Seniority level
* Mid‑Senior level
Employment type
* Contract
Job function
* Quality Assurance
Industries
* IT System Testing and Evaluation
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