Trilingual Customer Service Representative (with Italian)
Watford
Ref: 8185PI
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
Trilingual Customer Service Representative (with Italian)
Location: Watford
Hybrid working Available
Salary: up to £30,000 Per Annum plus benefits
Ref: 8185I
Main duties:
To provide excellent customer service and administrative support.
The Role:
– To manage the ordering process from initial enquiry to delivery
– To manage existing accounts and client contract information
– To manage credit or debit notes
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with other departments regarding client requirements or changes
– To respond to incoming enquiries and provide excellent customer service
Candidate's Profile
– Fluent in Italian AND either French, Spanish, German, Polish or Dutch (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Patient and adaptable with excellent organisation
– Excellent communication skills and a team player
– IT literate
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