Retail team member

Retail Team Member Location: Maidenhead Salary/pay: £13.45 per hour Hours: 6 Hours Contract: Permanent Job type: Part-time COOK is seeking a Retail Team Member to join its Maidenhead store . This role offers a welcoming environment where community engagement and exceptional service are central to our mission. You will contribute to a vibrant team that values sustainability, people, and community. Key responsibilities: Deliver remarkable customer service, prioritising the customer experience above all else. Provide knowledgeable advice on menu planning, catering for occasions, and product promotions. Maintain a spotless, well-stocked shop environment, ensuring freezers are full and stock is rotated. Operate the till efficiently and accurately, manage opening and closing procedures, and handle cash-up. Understand and complete necessary shop paperwork, legal checks, and delivery processes. Wear a clean uniform with an apron and name badge at all times. What we are looking for: A friendly, approachable attitude with a passion for creating welcoming spaces. No prior retail experience required, though previous customer-facing roles are advantageous. Willingness to learn about COOK's products, their origins, and how they suit different occasions. A commitment to supporting COOK's B-Corp values, including sustainability and community. Benefits: Paid breaks and birthday leave for special life events. Staff profit share, wellbeing program, and 30% staff discount. Access to Cookie Jar Smart Spending discounts and free food perks. Team meals, events, and away days. Be part of a B-Corp-certified business that values sustainability, people, and community.