Job Title: L1 Desktop Engineer (Contract)
Location: Belfast
Contract Duration: 6 months
Rate: £150 per day - Inside IR35, Umbrella contractors only
Job Description:
We are seeking a proactive L1 Desktop Engineer to provide technical support for end-users in a fast-paced environment. This is a 6-month contract based in Belfast, offering a daily rate of £150.
Key Responsibilities:
1. Provide first-line support for hardware, software, and network issues across desktops, laptops, and peripherals.
2. Log, track, and resolve support tickets using the IT service management system.
3. Troubleshoot and escalate issues to L2/L3 teams where necessary.
4. Assist with account setup, password resets, and access requests.
5. Maintain accurate documentation of incidents, resolutions, and user support procedures.
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