Customer Service Administrator – Quedgeley, Gloucester
Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth.
Location and Work Details
This role is a full onsite position. There is no hybrid option. Applicants must hold a full UK driving licence and have access to their own vehicle.
Key Responsibilities
* Answer customer service and sales calls, providing professional support and advice.
* Respond promptly to customer emails and manage customer expectations.
* Assist with or generate quotes and process payments.
* Handle general customer queries and resolve issues efficiently.
* Support the wider sales and customer service team with administrative tasks.
Qualifications
* Previous experience in a customer service, sales, or office-based role.
* Strong communication and interpersonal skills, with excellent written grammar.
* Good IT literacy and confidence using online systems.
* The ability to work effectively under pressure and manage multiple tasks.
* A proactive attitude, team spirit, and a sense of humour.
Benefits
Competitive salary of approximately £27,000 plus benefits including casual dress, company pension, employee and store discounts, free on-site parking, and regular company events.
If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!
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