Applications Engineer
Job Overview:
My client, a market leader in renowned sliding head and fixed head machinery, is looking to recruit an Applications Engineer to join their growing team. This field-based role offers the opportunity to work with some of the best technology available in the UK and provide technical solutions to their diverse customer base.
My client has been a trusted name in the industry for decades, offering secure employment in a friendly, technically stimulating environment. Due to continued growth, they are expanding their Applications Engineering team and are seeking engineers with a strong background in programming and problem-solving.
Key Responsibilities:
Customer & Dealer Support:
* Travel across the UK, Ireland, and overseas to provide machine setup, prove-out, cutting, and operator training.
* Support dealers with machine demonstrations, machine settings, and programming assistance.
Technical Expertise & Problem Solving:
* Develop and implement machine programs to solve customer manufacturing problems.
* Troubleshoot complex technical issues and offer concise, understandable solutions to customers.
* Provide accurate cycle time estimations and process planning to optimise machine efficiency.
Machine Installation & Testing:
* Install machines at customer sites, ensuring full operational functionality and adherence to factory specifications.
* Test machines and ensure they are fully operational, resolving any issues promptly.
Training & Documentation:
* Deliver training courses to customers and dealer staff to ensure effective machine operation.
* Create and update training materials, reports, and troubleshooting documentation.
Continuous Improvement:
* Stay updated on new models and machine technologies to maintain the company's competitive edge.
* Assist in developing best practices and internal training materials.
Experience and Skills Required:
* Proven experience in an applications or technical support role within the machine tools or manufacturing industry.
* Strong knowledge of metal cutting processes, tooling, and cutting techniques.
* Excellent communication skills, with the ability to explain complex technical issues in a simple and concise manner.
* Full UK driving licence with flexibility for travel across the UK, Ireland, and international territories.
Salary & Benefits:
* Salary Range: £35,000 - £45,000 (Basic)
* Bonus Structure: £12,000 - £20,000 (Realistic) - Please note: This is not OTE; the bonus structure has been consistent for the last 25 years with the company.
* Usual PHEV (Plug-in Hybrid Electric Vehicle) car
* Company Pension Scheme
* Expenses for travel and work-related activities
* Phone & IT equipment provided
* Full product training and career progression
* Competitive benefits package including healthcare
Location: Nationwide (UK & Ireland travel required, some overseas travel)
Salary: £35,000 - £45,000 (Basic) + £12,000 - £20,000 Bonus Structure (Realistic)
Please respond with an up to date CV to be considered
Job Types: Full-time, Permanent
Pay: £45,000.00-£65,000.00 per year
Work Location: In person