Employer James Paget University Hospitals NHS Foundation Trust Employer type NHS Site James Paget University Hospitals NHS Foundation Trust Town Great Yarmouth Salary £24,071 - £25,674 per annum Salary period Yearly Closing 11/11/2025 23:59
Medical Secretary
NHS AfC: Band 3
The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. Patient and staff experience is important to us and these are the behaviours we live by:
* Putting patients first
* Aiming to get it right
* Recognising that everybody counts
* Doing everything openly and honestly
‘Prior consideration will be given to NHS At Risk staff within East of England'
Job overview
An exciting opportunity has arisen in the Division of Surgery, Women and Children, where applications are now invited for a Medical Secretary. The position is working full time but split between the Oral Surgery and Ophthalmology Departments
This is a highly diverse, demanding but rewarding role. It is essential that the successful applicant has a recognised secretarial qualification, or has sufficient proven medical secretarial experience, and qualified to a minimum of RSA Stage III (or equivalent).
Main duties of the job
The successful candidate will be a confident, experienced medical secretary who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.
Applicants must have a flexible approach to working practices; have excellent touch typing/word processing skills and the ability to work as part of a team. Knowledge of medical terminology is an essential requirement, as is secretarial experience in a clinical environment, as defined in the person specification along with excellent verbal and written communication skills.
The post-holder will be required to provide a highly efficient medical administrative service to the Oral Surgery and Ophthalmology Teams and will be required to possess knowledge and understanding of the Trust Access Policy, as they will be responsible for and oversee the RTT for the department in accordance with Trust guidelines.
Flexible working may be required in order to meet the needs of the service.
Working for our organisation
You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. The clinical teams consists of Consultants, Specialty Doctors, Nursing teams, Booking Coordinators, Secretaries and Receptionists.
All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviours an essential part of their job role.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.
Person specification
Education and Qualifications
* RSA III or equivalent
* Knowledge of Medical Terminology / AMSPAR
* GSCE or equivalent English and Maths
Behaviour
* Flexible approach to constantly changing work priorities
* Maintain calm approach under pressure during stressful situations
* JPUH Values and Behaviours
Skills
* Excellent verbal and written communication skills
* Ability to work to tight deadlines and maintain concentration in a pressurised working environment
* Ability to input data accurately and efficiently
* Ability to work on own initiative, prioritise work and consistently meet deadlines
* Demonstrate good organisational skills
* Ability to solve problems using analytical and judgemental skills
* Ability to handle sensitive information without compromising confidentiality or Trust.
* Customer care skills including diplomacy and sensitivity
Experience and Knowledge
* Significant secretarial experience in a clinical environmentli>
* Experience of supervising/training junior administrative staff
* Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook
* Working knowledge and experience of using NHS systems
* Similar role within NHS environment
James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
‘Prior consideration will be given to NHS At Risk staff within East of England'
Tier 2 Sponsorship :We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled UK/Right to work candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.
Visa and Immigration
If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
James Paget Hospitals uses tools to screen any applications generated by Artificial Intelligence (AI).
Please check your account regularly under “My Applications” to view the progress of your applications. If you do not hear from us within 4 weeks, please assume your application has been unsuccessful.
In submitting an application form, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process.
Please note that should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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