Job Description
As Sales Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £27,000. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of administration and customer service working ensuring end to end a smooth customer journey.
Key Accountabilities for the Sales Administrator:
* Logging and matching customer contracts to goods ordered
* Approving orders, making amendments, resolving queries, obtaining supplier quotes
* Processing orders, sending out PO
* Sending out estimated delivery dates and dispatch confirmations
* Reporting damaged/missing items maintaining logs
* Sending out contracts
* Liaising with customers daily basis providing updates, dealing with complaints
* Arranging conference facilities for meetings and training days
* Liaising with internal teams
* Carry out credit control ensuring orders are processed within date
Key Skills Required for the Sales Administrator:
* High levels of customer service over the phone and by email
* Solid administration skills
* Experience of working with a CRM would be an advantage
* Highly organised with excellent levels of attention to detail
* Adaptable in a changing environment
* Credit control experience
* Strong IT skills
What's in it for you?
* A starting salary of up to £27,000
* Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks
* 23 days hol + bank hols (you can also buy and sell hols days
* Birthday day off (after one year service
* Training, development and progression
* Annual performance and company related bonus
* Associate days, socials
* Associate equity program
* Plenty of free parking
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