Overview
We are seeking a seasoned and strategic Senior Account Manager in our Financial Services & Insurance (FSI) Sector to spearhead our efforts in forging critical connections between our capabilities and customers within key accounts. As a Senior Account Manager, you will lead the development and growth in these key customer accounts by shaping compelling propositions, conducting comprehensive research, and providing invaluable insights into sector-specific challenges, nuances, and needs. This expertise will empower NCC Group to differentiate its services, delivering enhanced value to our clients. In addition to this, you will support our sales and delivery organisations, fostering growth and nurturing enduring, strategic relationships with both existing and potential clients.
Responsibilities
* Revenue, Orders, and Pipeline Growth: Drive substantial growth in revenue, orders, and pipeline within key Banking accounts aligning with agreed objectives.
* Improved Delivery Performance: Measure and enhance delivery performance through Cash and Customer Satisfaction metrics.
* Partnership Management: Lead the identification and development of FSI teams partnership with technology firms and industry bodies.
* Proposition and Account Development: Lead the strategic development of propositions within key and emerging accounts within the sector, with a focus on large deal shaping. Proficiently understand and communicate technical concepts to non-technical stakeholders.
* Thought Leadership: Serve as an account expert and cultivate thought leadership within your sector to ensure client success.
* Pipeline Visibility: Generate clear demand signals within your accounts to guide the delivery units and inform product and service line innovation.
* Client Workshops and Immersion: Facilitate client workshops, encourage knowledge sharing, and foster sector immersion.
* High-Value Client Relationships: Cultivate key high-value collaborative relationships with major customers and authorities within FSI and related accounts to drive sustainable growth.
* Financial Services Sector Experience: Proven track record in business development and account management within the Financial Services Industry.
* Complex IT / Cyber security sales experience: Demonstrable success in selling complex IT and/or cybersecurity solutions to strategic clients.
* Collaborative Team Player: Able to work both independently and as an integral member of a high-performing team, coaching, supporting, and sharing best practice with colleagues.
* Proactive and Motivated: Demonstrate a proactive attitude, motivation, and unwavering ambition with an inherent sense of accountability.
* Resourceful Self-Starter: Exhibit creativity, resourcefulness, and adaptability.
* Effective Communication: Exceptional negotiation and communication skills, both in listening and articulating thoughts effectively.
* Ambitious & Resilient: A hunger to achieve results with resilience during the sales process.
* Change Fit: Ability to deal with ambiguity and keep up with the fast-paced nature of the FSI landscape, in a rapid growth team.
* Willingness to travel: national and international travel as needed.
Qualifications
* Demonstrated experience in selling complex IT and/or cybersecurity solutions to strategic clients.
* Proven ability to develop propositions and manage accounts within the financial services sector.
Company and Culture
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission. Take a look at our website to learn more about NCC Group: https://www.nccgroup.com/uk. The NCC Group family has over 2,200 members located around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have offices in North America, Canada, Europe, Asia-Pacific and United Arab Emirates. We are passionate about helping our customers protect their brand, value and reputation against the evolving threat landscape. We invest in our people and our business, and our values and code of ethics are central to how we operate: we work together, we are brilliantly creative, and we embrace difference. We strive to create an environment where all colleagues feel safe to be authentic and have equal opportunity to achieve their best.
Values and Behaviours
* Focusing on Clients and Customers
* Working as One NCC
* Being Inclusive and Respectful
* Always Learning
* Delivers Brilliantly
What We Offer
* Flexible Working: Balance your work and personal life with our flexible working options.
* Generous Holiday Allowance: 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
* Medicash & Critical Illness Scheme
* Financial & Investment Benefits: Pension, Life Assurance, and Share Save Scheme.
* Community & Volunteering Programmes: Volunteering opportunities.
* Green Car Scheme: Drive green and save money.
* Cycle Scheme: Cycle-to-work scheme.
* Special Time Off: Time off for major life moments (e.g., marriage, civil partnership, becoming a grandparent, welcoming a new pet).
* Family Planning: Maternity and paternity leave, plus fertility support.
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