Our
respected housing authority client
is seeking an organised, customer-focused individual to join their team as a
Admin Scheduler
In this role, you'll be the first point of contact for tenants reporting repairs. You'll triage enquiries, raise work orders, and coordinate appointments to ensure repairs are carried out quickly and efficiently. You'll also track progress, update records, and communicate with both internal teams and external contractors to keep things running smoothly.
Key Responsibilities
Respond to maintenance enquiries and diagnose repair needs.
Create and manage work orders, scheduling appointments to suit customers and business needs.
Monitor repair progress, follow up on delays, and ensure timely resolution.
Liaise with colleagues and partners to support smooth service delivery.
Maintain accurate records using internal IT systems.
Contribute to team goals and meet performance standards.
What You'll Bring
Excellent communication and organisational skills.
A proactive, customer-first approach.
Confidence using IT systems and handling data.
Ability to manage priorities in a busy environment.
This onsite role based in Newtonabbey requiring an urgent start. The role is projected to last until 31/12/2025 and is paying £13.26 per hour.
The hours of work are 8.30am - 4.30pm Monday - Friday.
This is an
urgent requirement, and applications will be reviewed as they are received. If you're interested,
please apply as soon as possible
to avoid missing out.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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