Overview
8 hour contract
Become a Retail Sales Assistant at The Works. This is not just a job; this is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our store, greeting customers with a warm smile and helping them leave excited to explore their creativity.
Responsibilities
* Welcome customers and provide friendly, helpful service that reflects The Works brand and products.
* Support Store Management by opening, closing, and operating the store when needed (holidays, days off, sickness).
* Assist with stock sorting, pricing, merchandising, and handling deliveries as part of daily duties.
* Learn and apply keyholding duties where applicable, with pay enhancement when holding keys.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic, with a positive, creative demeanor; able to make product recommendations confidently.
* Resilient in a fast-paced retail environment; strong multitasking and organization skills.
* Stock management and merchandising aptitude; comfortable handling deliveries and shelf layout.
Perks (Our Perks Are The Works)
* 25% Colleague Discount, plus exclusive Double Discount days
* MyWorks – Access exclusive online discounts across retailers, holidays, utilities deals, tech, and more
* Family Friendly Leave – Enhanced maternity, paternity, and adoption pay
* Holiday – 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy – Training and development opportunities
* Wagestream – Access up to 50% of earned wages early
* Share Scheme – Own a piece of The Works
* 24/7 support for you and your family through Retail Trust Charity
* Healthcare Cash Plan to support everyday healthcare costs
* Long service awards, pension, life assurance, Cycle to Work, and optional charity giving
Our Purpose & Values
To inspire reading, learning, creativity and play — making lives more fulfilled. We are Crafty, Caring, and Can-do. We listen. We care.
We are committed to diversity, inclusion, and reasonable adjustments. Roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community. We support flexible working where possible and will provide reasonable adjustments for interviews upon request.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
Industries
* Retail
References: Referrals can increase your chances of interviewing at The Works Stores Ltd. Location notes and recent postings are listed in the original job description but are not reproduced here.
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