Credit Controller
Location: Hybrid – Leeds (UK)
Employment Type: Full-Time, Permanent
Sector: Professional Services | Finance | Credit Control
Overview
Our client is expanding their Credit Control team in Leeds and is seeking an experienced Credit Controller to support continued growth and consistently strong cash collection performance. This role offers the opportunity to take full ownership of a client ledger within a collaborative, high-performing professional services environment.
The successful candidate will play a key role in maintaining strong client relationships, achieving cash and aged debt targets, and contributing to continuous improvement across the credit function.
Responsibilities
* Take full ownership of a dedicated client ledger from day one
* Proactively and professionally engage with clients at all levels to secure outstanding payments
* Accurately record client communications and apply query coding to segment ledgers effectively
* Manage workload to achieve monthly cash collection and aged debt reduction targets
* Monitor and resolve complex credit control issues using a solutions-focused approach
* Support shared team responsibilities, including managing the team inbox on a rota basis
* Contribute to team objectives, including exceeding cash and provisioned debt targets
* Build strong working relationships with internal stakeholders to support efficient billing and collections
Requirements
Essential
* Minimum 2 years’ credit control experience, ideally within a professional services environment
* Proven track record of meeting or exceeding cash collection and aged debt targets
* Strong stakeholder management skills, with confidence engaging internal and external contacts
* Excellent organisational and time management skills
* Resilient, calm, and positive approach when working under pressure
* Results-driven mindset with strong attention to detail
Desirable
* Experience managing complex or high-value client accounts
* Familiarity with credit control systems and financial workflows within professional services
Key Skills & Competencies
* Credit control and cash collection
* Client and stakeholder relationship management
* Ledger ownership and prioritisation
* Accurate record-keeping and reporting
* Problem-solving and negotiation
* Team collaboration within a fast-paced environment
Benefits
* Competitive salary and benefits package
* Hybrid working model offering flexibility
* Opportunity to join a high-performing and well-established finance team
* Supportive and collaborative working culture
* Ongoing learning and development opportunities
* Clear scope to grow and develop within a professional services environment
Application Process
Candidates should apply with an up-to-date CV highlighting relevant credit control experience. Shortlisted applicants will be contacted directly to discuss the role further.