Best Lives Bolder – Service Manager
Location: Bromsgrove, Worcestershire.
Benefits
* Salary starting from £42,000 per year
* 20 days sick pay
* Level 5 diploma in PBS
* 28 days annual leave inclusive of statutory bank holidays (pro‑ratio for part‑time)
* Pension scheme
* No uniform – casual dress code
* Flexible working hours & shift patterns
* DBS fee paid
* Shopping discount scheme
* Ongoing professional development and progression opportunities
* Refer a friend bonus scheme
* Financial hardship fund
* Investment in wellbeing
* Supportive senior leaders and a multi‑award winning charity
Responsibilities
* Lead a dedicated team of one assistant manager and Advanced Support Workers, delivering person‑centred care.
* Provide strong, values‑led leadership and foster a positive, empowering culture.
* Develop and improve the supported living service for a young woman with Pathological Demand Avoidance, Autism and complex needs.
* Ensure high‑quality support is delivered at all times, safeguarding and risk management included.
* Implement and monitor individual care and support plans, ensuring consistency and best practice.
* Model best practice, facilitate reflective practice and promote continuous learning.
* Encourage and manage positive risk‑taking while maintaining safety and compliance.
* Support the team in record‑keeping, data management and use of basic IT systems.
* Work closely with the individual’s network and professionals to meet her goals and aspirations.
Qualifications
* Level 5 in Positive Behaviour Support (or willingness to work towards it).
* Professional qualification in Health and Social Care: Nursing, Social Work, SVQ Level 3 + supervisory units (Scotland) or Care Management Level 3 (England).
* Experience managing supported living or complex care services.
* Experience leading teams, motivating and developing staff.
* Experience with complex behaviours and autism spectrum conditions.
* Strong organisational, resilience and emotional intelligence.
* Basic IT skills with willingness to learn.
Essential Skills
* Patience
* Empathy, compassion and sensitivity to others
* Strong work ethic
* Reliability
* Honesty
* Determination
* Problem‑solving ability
* Resilience
Community Integrated Care is an Equal Opportunities and Disability Confident employer.
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