If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential : whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We're currently seeking an experienced professional to join our team in the role of Enablement Manager.
Our Enablement Management group within our Client Connectivity team is key to shaping global and local client relationships by managing multiple payments and liquidity projects to successful completion. Youll be at the forefront of maintaining Global Payments Solutions (GPS) products for existing to bank clients, ensuring seamless transition, driving satisfaction, and supporting excellence.
As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK:based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you'll:
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Provide support on maintenances required for our existing bank client base, utilising your knowledge of Small and Medium Enterprise ( SME) Payments, Liquidity, and Regulatory Solutions
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Coordinate Product and Channel fulfilment by ensuring that products and services are delivered in accordance with the scope outlined in the Statement of Work
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Support proactive project management methodologies and organisational designs to assist in managing multiple client projects effectively
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Provide timely updates to the project team and deal initiator on the status of all activities, ensuring transparency and alignment throughout the process and verifying project set up ahead of providing confirmation
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Ensure every client is able to operate their accounts and services as expected, and project expectations are met before a project is completed
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Collaborate with cross:functional teams globally, to optimise internal processes and project delivery, as well as with internal and external stakeholders across multiple regions
To be successful in this role you should meet the following requirements:
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Both written and oral fluency in both French and English
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Strong communication and interpersonal skills, with experience in building effective client relationships
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A strong knowledge of GPS Products and Services
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Strong organisational skills, with the ability to manage multiple tasks and deadlines
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Strong attention to detail to ensure accuracy in documentation creation and validation processes
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces : no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Email: : +44 207 832