🌍 Learning Delivery Specialist (IZ Zone)
đź“Ť Solihull, Birmingham (International Head Office) | đź’Ľ Full-time |
Are you passionate about driving impactful learning experiences behind the scenes? Do you thrive in a fast-paced, global environment supporting large-scale training programs?
We're seeking a Learning Delivery Specialist to support our IZ zone operations from our international head office in Solihull, with a reporting line to the U.S.-based Learning leadership.
This is a back-office position focused on coordinating and delivering high-quality learning programs across international teams—ensuring everything runs smoothly from start to finish.
🔑 Key Responsibilities
* Plan and deliver seamless support before, during, and after virtual, hybrid, and in-person training sessions
* Set up and manage global training programs across multiple formats (virtual, hybrid, in-person)
* Provide live support to facilitators and participants, including troubleshooting tech issues and managing tools like polling, breakout rooms, and digital whiteboards
* Maintain and administer training calendars, enrollment, communications, and reporting via our Learning Management System (LMS)
* Manage training content: upload, test, curate, and update digital training materials
* Assist in tracking and reporting training budgets and performance metrics
* Coordinate logistics and back-office support for large-format or cross-functional training programs
* Liaise with IT and other teams to support emerging virtual learning platforms
* Respond to queries related to the LMS, assessment tools, and platforms such as Percipio or LXP
* Maintain accurate data and process documentation for internal use and audit readiness
👤 Who We’re Looking For
* 3+ years’ experience in training coordination, program support, or L&D delivery
* Detail-oriented and highly organized, with the ability to manage multiple deadlines
* Excellent written and verbal communication skills
* Strong customer service mindset with a team-focused attitude
* Confident navigating multiple systems and platforms (e.g., LMS, SharePoint, Microsoft Teams, assessment/evaluation tools)
* Capable of working independently and managing workload in a high-volume, fast-paced environment
* Experience supporting virtual and hybrid learning experiences with 50+ participants
Why Join Us?
* Be part of a truly global team, supporting learning across international regions
* Gain exposure to U.S. leadership and international stakeholders
* Work in a collaborative, people-focused culture based out of our Solihull headquarters
* Play a key role in delivering world-class learning experiences to our workforce
Benefits:
* Hybrid working
* Flexible working hours to accommodate hours suitable to you and the other IZ zones
* Retail discounts
* Private medical
* Pension
* Brand new modern office with free gym onsite
* and many more to offer
Ready to make a global impact from behind the scenes?
Apply now and help shape the learning journey for teams across the IZ zone and beyond.