My client is a professional services business operating on a global scale.
We are now seeking an IT Support Specialist to provide first-line support and help manage a growing IT environment.
Role Summary
This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The role will support the IT Manager in maintaining, monitoring, and improving IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems.
Key Responsibilities
* User Support & Incident Handling
* Hardware & Device Management
* Software & Cloud Services
* Cybersecurity & Compliance
* Documentation & Process Improvement
Appropriate candidates should be:
* Able to demonstrate at least one year of hardware and software support experience.
* Keen to learn and develop new skills.
* Passion for IT and problem-solving.
* Familiarity with Windows 10/11 and Microsoft 365.
* Strong communication and interpersonal skills.
* Ability to prioritise, follow instructions, and work methodically.
And ideally:
* Basic understanding of cloud computing, networking, or security principles.
* Experience using Microsoft Intune, Entra, or Power Platform (Power Automate, Power BI).
* Knowledge of Dynamics 365, SharePoint, or basic HTML/WordPress.
* IT qualification (CompTIA A+ or similar) or working towards one.
To apply, please send a full cv via the link