Responsibilities
* To provide a comprehensive range of secretarial, clerical and administrative support to the Medical Education Team this includes Managers and Foundation Training Programme Directors, Regional Training Teams and Resident Doctors in Training.
* To assist with the efficient and effective co-ordination of clinical and management courses and examinations, for example MRCP Paces Course and Examinations, including preparing course material and providing administration support during the running of courses and teachings.
* To assist with the efficient and effective co-ordination of a wide range of courses/events, including advertising of the courses, recruitment of faculty, trainees and where necessary patients, taking bookings, processing application forms, and payments, preparing course material, booking accommodation and arranging hospitality as well as providing administrative support during the running of the courses/events.
* Providing Pastoral support to Resident Doctors.
* Providing support in arranging and delivering training to Educational Supervisors.
* Managing and processing study leave applications and expenses for Resident Doctors.
* To assist with room and equipment set up preparation for courses and events taking place.
* Supporting faculty who are delivering virtual training sessions.
* Dealing with Resident Doctor queries in relation to their education and training.
* Provide admin support to the local Foundation Training Programme including organising and supporting regional training days, providing administration support to the Foundation Training Programme Directors and pastoral support to Resident Doctors.
* Have excellent customer service skills.
* Provide admin support and taking minutes to meetings as and when necessary.
* Provide support and assist in the organisation of regular and ad-hoc events i.e. Conferences, Training Days, Resident Doctors Induction, online training sessions that require administration support.
* Responsible for recording and maintaining accurate records in relation to Study Leave applications and expenses of Resident Doctors and dealing with queries.
* Work as part of a team to ensure the successful delivery of event support.
The Humber Health Partnership is one of the largest acute and community partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts – Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) – our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas – biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Knowledge, Training and Experience
* NVQ Level 3 in administration or equivalent qualification.
* Must have knowledge and experience or willing to learn Bookwise (Room booking software), ePortfolio (HORUS), Trainee Information System (TIS), Accent Leave Manager (study Leave system), Microsoft Teams.
* Ability to share knowledge with colleagues and deliver ad hoc informal training.
* Ability to manipulate data and present in monthly reports to relevant Committee meetings for example Medical Education Committee.
* Ability to identify and resolve incorrect or incomplete data entries in databases and spreadsheets.
* Knowledge of teaching programmes including how to administer the programme in the event of any staff absence.
* Must have knowledge and experience of Microsoft applications.
* A personal training plan will be identified and updated at appraisal.
* Ensure resources are updated to reflect changes in local policies and national guidelines.
* Ability to work to tight deadlines and to prioritise work accordingly.
* Experience of dealing with sensitive issues.
Communications
* Communicate clearly, concisely with compassion.
* Must be able to develop effective working relationships with other colleagues and provide advice and support on Medical Education, Room Management and training queries.
* To act as a first point of contact for all training queries / bookings and provide excellent customer service.
* Develop, foster and maintain effective relationships both internal and external to the trust.
* Develop and maintain working relationships with all Trust staff.
* Be responsible for identifying any problems which arise within Medical Education recommending, discussing and implementing any enhancements that have been highlighted.
* To work on own initiative, prioritising workload daily whilst maintaining an effective and efficient Medical Education Team Service.
* To adhere to all Trust Policies.
* Excellent communicator with excellent written and keyboard skills, good attention to detail with accurate data entry, correspondence and minute taking.
* Provide effective updates via a structured one to one with your line manager.
* Competent in cascading information.
Research, Audit and Innovation
* Undertake surveys and audits as necessary to own work and that of the Medical Education team.
* Complete staff surveys as required.
Freedom to Act
* Required to act independently within the defined job role and to set standards for the organisation. Refer complex issues to the Medical Education Manager.
* Work to agreed objectives in Medical Education and act accordingly, reviewing progress with Line Manager at regular agreed points.
* Advise on processes in Medical Education.
#J-18808-Ljbffr