Overview
Company: DPD UK (a member of Geopost). Job type: Permanent, 40 hours per week. Location: DPD Chelmsford, 2 James Fenton Way, Sheepcoates, Chelmsford, CM2 5AN. Salary: £12.21 per hour. Days: Monday to Friday. Hours: 06:30 – 14:30. DPD UK is a Disability Confident Employer and a Valuable 500 company. The role: Fleet Ambassador.
DPD UK aims to be the most sustainable delivery company in the UK, delivering service with the best technology and people. This description captures the responsibilities, qualifications and benefits for the Fleet Ambassador role.
Responsibilities
* Ensure all vehicles are checked for condition and road worthiness in terms of legal, corporate image and operational compliance; report exceptions via the vehicle check app and defect procedure.
* Ensure drivers identify and correctly report defects; ensure defects are rectified.
* Conduct start/end of contract handovers for Owner Driver leased vehicles (employment, terminations, vehicle swaps, hire vans).
* Provide support to the depot operation by conducting regular site and equipment checks.
* Report any fleet accidents on the TranMan portal.
Key Daily Checks
* Check all fleet vehicles (including rental) daily and record the check and condition via the Vehicle App.
* Check 3.5 Tonne vans to ensure weight does not exceed 3.5 tonnes using the weighbridge.
* Fleet Ambassador to VOR (vehicle off road) vehicles if damaged or defective.
* Inspect associated vehicle equipment (material handling equipment, jump packs, fuel pumps, enclosure).
* Ensure health and safety rules are followed; maintain clear traffic flow and effective parking usage.
* Verify drivers wear correct DPD uniform and ensure vans are clean and up to standard.
Key Weekly Checks
* For damaged Owner Driver vehicles, populate a 21-day notice via the app.
* Record all 21-day/7-day notices in a shared Google Calendar with the Transport Team.
* Review outstanding notices with the Depot Quality Manager or Depot Manager.
* Conduct weekly checks and download information from the HGV fleet, noting discrepancies.
* Check Fleet Stock (glasses, lamps, bulbs, etc.) and reorder as needed.
* Ensure the gritter is in full working order and clean; report defects to the Regional Transport Engineer.
Qualifications
* Good planning and organising skills; ability to prioritise and manage time effectively.
* Ability to cope with change and handle difficult situations and conversations.
* Ability to work systematically, following all depot instructions and regulatory requirements (e.g., Health and Safety).
* Ability to work on own initiative without close supervision.
* Demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand – health and wellbeing services for you and eligible family members
* Free onsite car parking for all employees
* Vitality at Work
* Health Kiosks visiting every location
* Discounted shopping from 100s of retailers (up to 5% off supermarket shopping)
* Milestone Days off to celebrate with family and friends
* Free eye tests and support with the cost of glasses for employees who regularly use a screen
Joining DPD can lead to a stable job and a career. We recognise and develop talent with promotion opportunities within a growing organisation. If you identify with our aims and values and can help us deliver our customers’ promises, apply today.
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