Customer Service & Sales Representative -Technical/Online/ Sales
Location: Westerham, Kent (TN16) |
Contract: Permanent, Full-Time Hours: Mon–Fri, 8:30 AM – 5:00 PM
Earnings: Competitive Salary + Commission + Annual Bonus (Guaranteed Bonus*)
The Opportunity
Are you a tech-savvy communicator with a knack for closing deals? We are looking for an Inbound Customer Service Representative who can balance expert technical support with a sharp sales mindset. Based in our Westerham office, you’ll be the face of the brand, turning support queries into sales opportunities.
Why Join Us?
* *Guaranteed Bonus: Kickstart your earnings with a guaranteed bonus during your first two months of training.
* Uncapped Potential: Competitive base salary plus a performance-driven commission and annual bonus scheme.
* Weekends Off: Enjoy a healthy work-life balance with a standard Monday–Friday schedule.
* Expert Training: A comprehensive 2-week training program to ensure you hit the ground running.
The Role -Customer Service & Sales Representative -Technical/Online/ Sales
You won't just be answering phones; you’ll be solving problems and driving revenue through:
* Technical Support: Providing guidance via phone, live chat, and email.
* Sales through Service: Identifying out-of-warranty needs and matching customers with the right products.
* Target Excellence: Meeting KPIs and sales goals by understanding product features and benefits.
* System Mastery: Navigating multi-monitor setups and CRMs (Salesforce/HubSpot) to keep records precise.
What We’re Looking For -Customer Service & Sales Representative -Technical/Online/ Sales
* The Closer: A proven track record in sales or a target-driven service environment.
* The Techie: Strong IT skills and the ability to learn new software quickly.
* The Communicator: Exceptional verbal and written skills with a "customer-first" attitude.
* The Pro: Experience in retail, hospitality, B2B, or call centers is highly valued.
Ready to level up your career and your paycheck?