Aftersales Advisor | Abergele | Full Time | £28,750 p.a OTE Bonus (circa £4k p.a)* Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation for professionalism, integrity, and long-lasting customer relationships. The team is passionate about cars, motorhomes, and caravans and is committed to supporting employees to grow and succeed. They are looking for an experienced Aftersales Advisor already working in a vehicle dealership, or someone with strong customer service skills and a keen interest in the motor industry, ready to take the next step in their career. What's in it for you? Competitive salary with OTE bonus (approx. £4k p.a*), plus overtime at time ½ basic rate Average 44-hour working week with excellent management support and development opportunities Be part of a company that values long-term relationships with customers and employees based on trust and integrity Are you the right person for the job? The ideal candidate will be: Experienced in a similar role or with transferable skills from Vehicle Technicians, Parts or Service Advisors, or Customer Service Advisors Well-organised, with good numeracy, IT, and literacy skills Confident, outgoing, enthusiastic, and positive, with excellent people skills Able to meet and greet customers, handle aftersales queries, and manage service and repair bookings A team player who can contribute to maximising productivity and efficiency while maintaining high customer care standards Desirable attributes include: Previous franchise dealership experience Understanding of vehicle aftersales repairs and maintenance Knowledge of manufacturer training, vehicle specifications, and the motor industry standards What will your role look like? As an Aftersales Advisor, you will: Work closely with a team of experienced professionals to control the flow of work through the workshop and showrooms Maximise utilisation, productivity, and efficiency KPIs within the Aftersales department Provide outstanding customer service while working to targets and budget guidelines Call and build relationships with customers and colleagues alike Benefit from a supportive, multi-franchise environment that encourages continuous improvement and professional development What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! No agencies please Your data will be handled in line with GDPR