Rural Account Handler
Location: Edinburgh /Scotland
Working Hours: 35 hours per week, Monday to Friday
Employment Type: Permanent (Hybrid working available post-probation)
Salary: Circa £35k, Dependent on experience
The Opportunity
A well-established, independent insurance brokerage with a strong reputation in the rural sector is seeking a Rural Account Handler to join its specialist team.
This is an excellent opportunity for someone with agricultural or rural insurance experience who enjoys building long-term client relationships and delivering high-quality, technically sound advice. You will support a portfolio of farm, estate and rural commercial clients, working closely with Account Executives to ensure exceptional service and retention.
What You’ll Be Doing
Manage a portfolio of rural and agricultural clients, supporting day-to-day servicing needs
Prepare renewal documentation and proactively manage renewal timelines
Obtain and negotiate quotations with insurers to secure appropriate cover
Provide clear and compliant advice across farm, estate and associated rural risks
Process mid-term adjustments and maintain accurate policy documentation
Support claims processes in conjunction with specialist claims teams
Develop strong relationships with clients, insurers and internal colleagues
Ensure all activities comply with FCA and internal governance requirements
What You’ll Need
Previous broking experience, ideally within farm, estate, rural or agricultural insurance
Good technical knowledge of rural property, liability and motor risks
Experience obtaining quotations and placing business
Strong communication and relationship-building skills
Sound understanding of FCA requirements within a broking role
Organised, detail-oriented and able to manage workload effectively
Professional qualifications (CII) or progress towards them would be advantageous but are not essential.
What’s on Offer
Competitive salary
Hybrid working arrangements (post-probation)
Pension contribution and discretionary bonus
Generous annual leave allowance
Funded professional qualifications and structured career development
Wellbeing and employee support programmes
This is an opportunity to join a stable, respected brokerage with deep roots in the rural community and a strong focus on long-term client partnerships.
Contact Expert:
Elaine McCrink, Scotland - Regional Director on (phone number removed)
Email: (url removed)