Supervisor – Inbound / Space / Projects / Inventory | Tamworth – On‐site | Competitive Salary + Benefits
We’re looking for a hands‑on Supervisor to support the day‑to‑day running of our Inbound, Space, Projects and Inventory operations at our Tamworth site. This is a working leadership role where you’ll combine operational delivery with team coordination, helping to keep stock moving safely, accurately and efficiently across the warehouse.
You’ll play an important role in driving operational performance, maintaining high standards and supporting a positive team culture. Working closely with Supply Chain, internal teams, suppliers and carriers you’ll help ensure smooth communication, effective problem‑solving and reliable operational delivery.
This role is ideal for someone who enjoys balancing frontline leadership with practical operational responsibilities in a fast‑paced environment.
Key Responsibilities
* Lead and support daily activities across Inbound, Space, Projects and Inventory operations.
* Allocate workload effectively to ensure priorities and service levels are achieved.
* Monitor workflow throughout the shift and respond to changing operational demands.
* Act as a first point of contact for operational queries and escalations.
* Support inbound, stock movement, inventory and space utilisation activities within the operation.
* Safely operate VNA/forklift equipment in line with site procedures and licence requirements.
* Support stock putaway, replenishment, relocation and housekeeping activities.
* Build strong working relationships with Supply Chain teams, suppliers, carriers and internal stakeholders.
* Communicate operational updates, priorities, risks and performance information clearly.
* Support productivity, quality, service and stock accuracy targets.
* Track team performance and support corrective actions where required.
* Provide coaching, guidance, onboarding and day‑to‑day support to team members.
* Conduct team briefings and communicate operational priorities.
* Support project and change activity across the department.
* Identify opportunities to improve processes, efficiency, stock accuracy and space utilisation.
* Ensure all activities are completed safely and in line with company procedures and operational standards.
* Support audit readiness, compliance activity and housekeeping standards across the department.
About You
* Valid VNA/Forklift licence.
* Experience working within a warehouse, logistics or supply chain environment.
* Strong understanding of inbound operations, inventory control, stock management or space planning.
* Experience supporting or leading teams within a fast‑paced operational environment.
* Ability to balance hands‑on operational tasks with leadership responsibilities.
* Strong communication skills with confidence working across teams and external contacts.
* Comfortable using Warehouse Management Systems (WMS).
* Good working knowledge of Google Sheets, Google Docs and Microsoft Office products.
* Strong organisation skills with the ability to prioritise workload effectively.
* Good attention to detail and problem‑solving ability.
* Solid understanding of health and safety practices within warehouse operations.
* Positive and collaborative approach to teamwork and continuous improvement.
What’s in it for you
We believe in empowering our team to do their best work. Enjoy:
* Competitive Pay & Bonus: including generous pension plans and staff discounts on Moonpig products.
* Wellbeing First: private medical and dental care (UK), mental health support and on‑site food trucks during busy periods.
* Feel‑Good Extras: birthday and anniversary celebrations, a friendly team culture and a supportive warehouse environment where we think team every day.
* On‑Site at Tamworth: modern, safe and social workspace with fixed shift patterns to support balance.
* Room to Grow: learning opportunities, internal development paths and the chance to raise the bar as you grow with us.
Our Values
* Be Brave: we speak up, take initiative and try new things even when it’s outside our comfort zone.
* Raise the Bar: we take pride in doing great work and always look for ways to improve how we work and deliver.
* Keep it Simple: we focus on what really matters, avoid unnecessary complexity and get things done.
* Think Team: we support each other, work together and know we’re stronger as one team – whether on the warehouse floor or across the business.
Moonpig Group’s Commitment to Equality, Diversity and Inclusivity
We’re proud to have a number of employee‑led groups driving this forward, including LGBTQ+, Gender Balance, Neurodiversity and EMBRACE communities, plus our Group‑wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together we’re building a culture where everyone feels safe, supported and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so. If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
#J-18808-Ljbffr