Join to apply for the Assistant Store Managers role at Rainbows Hospice for Children and Young People
Are you working in retail and ready for your next exciting challenge? Do you enjoy working as part of a supportive team, solving problems, and making a real impact in your community? If so, we’d love to hear from you!
We provide specialist palliative care and end‑of‑life support to over 750 babies, children and young people with life‑limiting conditions and terminal illnesses as well as approximately 3,000 families, siblings and carers across the East Midlands. We’re opening our first Rainbows’ Furniture, Fashion and Donation Store in Shepshed and are looking for two passionate and proactive Assistant Store Managers to support the Store Manager and Deputy Store Manager.
Location
Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN
Hours & Salaries
* Role 1: 22.5 hours, working 3 out of 7 days on a rota basis – £14,286 per annum
* Role 2: 15 hours, working 2 out of 7 days on a rota basis – £9,524 per annum
About The Role
In this role you’ll support the Store Manager and Deputy Store Manager in the day‑to‑day running of the store, stepping up to lead when needed. You’ll help deliver excellent customer service, maintain an attractive store layout, and ensure the shop presents a professional and welcoming face of Rainbows Children’s Hospice on the high street.
Key Responsibilities
* Support store management in meeting income and profit targets
* Assist with promotions and seasonal campaigns
* Help maintain a steady flow of saleable stock and encourage public donations
* Promote Gift Aid in line with targets and guidelines
* Monitor stock turnover and support regional sourcing of furniture
* Contribute to the efficiency of van collections and deliveries
Essential Requirements
* Experience in a retail management environment
* Excellent customer service skills with the ability to implement agreed standards of service in the store
* Ability to manage a diverse team with varying skill sets
* Confidence in working towards financial targets and managing budgets
Desirable Requirements
* Experience of working with and supporting volunteers
Benefits
* Eligibility to join blue light card discount scheme and Company Shop
* Healthcare Cashback plan
* Life Assurance
* 27 days holiday (plus bank holiday allowance but expect to work bank holidays in this role)
* Contributory pension scheme or Salary Sacrifice Pension Scheme
* Free access to an employee assistance programme
* Wellbeing support and access to Mental Health First Aiders
* Unofficial benefits: fun events, all staff away days, guest visitors
Contact & Application
For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, at ben.wright@rainbows.co.uk.
To apply click “apply now” to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk.
Pre‑employment Requirements
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
Equality, Diversity & Inclusion
Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race/ethnicity, disability, gender, religion or belief, age, or sexual orientation. Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals. We will continue to take action to ensure that staff and volunteers are culturally aware and treat every person with dignity, respect, and fairness. Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.
Our Vision & Mission
Vision: To become a household name across the East Midlands for the outstanding care we provide, wherever it’s needed.
Mission: Whether in our hospice, in hospital, or at home, we deliver unrivaled care to seriously and terminally ill babies, children, young people and their families. Our purpose is to make every moment of their short lives the best it can be.
Values
* One Team – Working together with fairness and respect
* People Centred – Championing inclusivity, compassion, and clarity
* Aim High – Adapting, learning, and sharing our expertise
* Own It – Focused, committed, and accountable
Seniorities & Details
* Seniority level: Mid‑Senior level
* Employment type: Part‑time
* Job function: Sales and Business Development
* Industries: Non‑profit Organizations
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