Registered Manager - Bromley
About Eleanor Healthcare Group
The Eleanor Healthcare Group of companies was founded in 1979 and for 46 years since then, we have developed extensive experience, knowledge and skills in the healthcare sector.
By drawing on our in-depth understanding of the needs of both service users and our clients, we are ideally placed to deliver the high quality, person-centred, cost-effective services that our service users and clients look for.
Over the years, we have developed and grown, and today we are an independent provider of wide-ranging care services, including home care, non-emergency patient transport and residential care for people with learning disabilities and/or other complex needs. Eleanor Health Care Group is one of the fastest growing health and social care groups in the UK, employing more than 2000 employees across operative sites.
We currently have a great opportunity for a Registered Manager to manage our Bromley branch.
We are looking for an individual who is passionate about providing the highest quality service, has a positive approach to work, and who wants to work within our fast growing, professional organisation.
Requirements:
* Profound interest in healthcare
* Excellent communication skills; listening, verbal and written
* Ability to plan, organise and manage pressure
* Ability to both effectively lead and be a member of a team
* Flexible and adaptable
* Effective organisation skills
* Awareness of key business principles
* Able to manage change within the business
* Excellent IT skills
* A passion for compliance
Must have:
* Experience in a similar role
* NVQ Level 5, or willing to study
* To manage and oversee the day to day running of all aspects of the Branch.
* Ensure the business is legally and ethically compliant.
* Manage and motivate the team, including care workers, to meet customer’s care needs.
* Carry out staff reviews and appraisals within the required timeframes.
* Organise and attend team meetings.
* Ensure compliance with regulatory requirements.
* Manage business profit and loss and achieving business targets.
* Identifying new business opportunities, representing Eleanor at a professional level and promoting growth of the business.
* Build a good rapport with customers and staff to ensure high quality service delivery.
* Effectively and confidentially managing data and information.
* Providing exceptional customer care; undertaking relevant risk assessments.
* Ensuring there are safe working environments for staff, investigating any accidents and complaints using process.
Benefits:
* Salary £37.000.00
* 28 days holiday (including bank holidays)
* Career pathway opportunities
* Blue Light card/store discounts
* An additional paid days annual leave on your Birthday.
If this sounds like the job for you apply today by submitting your CV