The Vacancy
"The best thing about working in Housing Management is the positive impact we make on people's lives" - Current colleague.
We have an exciting opportunity for you to become the NCHA ambassador for a designated geographical area. As our Housing Officer you will support, deliver and co-ordinate our tenancy management and sustainment approach. You will deliver estate management activity and involve local residents and partners in this and other customer involvement activities.
Be the face of NCHA on your patch carrying out new customer visits and other scheduled tenancy management visits using a risk based approach to identify those customers who will need further support to maintain their tenancy and home. Carrying out a program of support visits to build trust and maintain those relationships as an ambassador for NCHA.
We are looking for an enthusiastic people person who loves to engage with others. We want someone who is full of ideas on how to enrich their allocated community. You will be an avid listener and keep your ear to the ground. You will ensure tenants in your area are able to engage and integrate into their community.
The role is patch based with an expectation to base your work from our Clifton office at least three days a week. You could be asked to cover areas across the East Midlands where NCHA have their housing stock. You must have a valid driving licence and access to a vehicle.
Working hours are Monday to Friday 9-5 with some flexibility depending on needs of the business
USEFUL TOP TIPS
* You will need to attach a CV in order to apply for this role.
* All correspondence will be via your registered email address.
* View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable
* For more information about NCHA, please refer to the attached 'Helping Our Customers'– get a better idea of what we do across the organisation
To apply, click the Apply Now button at the top of this page
Looking forward to receiving your application
All successful candidates will be required to take a work related test on the day of the interview.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
The Company
We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Job Types: Full-time, Permanent
Pay: £31,691.00-£37,391.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Canteen
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Gym membership
* Health & wellbeing programme
* Life insurance
* On-site parking
* Paid volunteer time
* Referral programme
* Sick pay
* Store discount
* Work from home
Work Location: In person