Mosaic Trainer, Local Authority Children’s Social Care, Wokingham
Pay rate £400 per day
Contract role, Children’s Mosaic Improvement Programme
We are recruiting for experienced Mosaic Trainer working within Local Authority Children’s Social Care in Wokingham.
1. Location: Wokingham / Hybrid
2. Contract Duration: 6 months
3. Reports To: Programme Manager
Role Purpose
4. The Mosaic Trainer will support the successful delivery and adoption of system and practice improvements within Wokingham Borough Council’s Children’s Mosaic Improvement Programme. The role involves designing and delivering engaging training to frontline staff, ensuring users are confident and capable in applying new workflows, tools, and recording models. The trainer will work closely with SMEs, operational leads, and technical teams to align training content with the programme’s goals. Key Responsibilities
5. Develop and deliver tailored Mosaic training to Children’s Services staff across all levels
6. Design training materials, guides, and e-learning content aligned with new workflows and system features
7. Conduct training needs analysis across service areas to inform content and rollout plans
8. Collaborate with SMEs and project leads to ensure training reflects practice requirements and statutory needs
9. Support UAT and early adopter groups with walk-throughs, drop-ins, and guidance
10. Maintain and update training content based on feedback and changes to system design
11. Work flexibly across phased rollout plans to deliver training aligned with go-live timelines
12. Evaluate training impact and collate feedback to continuously improve delivery Key Outputs
13. Comprehensive and up-to-date training materials and resources
14. Training delivery schedule mapped to programme rollout phases
15. Training logs and attendance records for audit and readiness checks
16. Feedback reports and action plans from each training cohort
17. Embedded user confidence in key system functions and workflows Essential Skills and Experience
18. Experience delivering IT or system training in a social care or public sector setting
19. Strong understanding of Mosaic or similar case management systems
20. Ability to communicate complex processes in accessible, clear language
21. Experience developing both in-person and digital training formats
22. Confident engaging staff at all levels including social workers, team managers, and admin Understanding of safeguarding, data protection, and frontline practice needs Desirable
23. Previous experience supporting a Mosaic upgrade or implementation
24. Familiarity with the Family Help reform and statutory inspection frameworks (e.g. Ofsted) Experience with e-learning tools
Please get in touch for more information.
This is an agency post and Pertemps can offer you:
25. A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
26. An easy registration process (all done online)
27. Referral schemes and incentives
28. Ongoing compliance managed for you
29. Prompt and reliable payroll and lots more.