Location: Dundee (on-site)
Reports to: Marketing and Business Development Manager
About Hutchi
At Hutchi, by Hutchison Technologies, we design and build sustainable, integrated technologies that make spaces work for people. We engineer audio, visual, lighting, automation, networking, and access control solutions that deliver immersive and exceptional customer experiences across fitness, leisure, hospitality, public sector, and commercial environments.
Guided by innovation, integrity, collaboration, sustainability, and adaptability, our purpose is simple: technology made for people.
Role Purpose
The Audio Visual (AV) Pre-Sales Consultant plays a key role in bridging technical solutions and commercial opportunities throughout the sales cycle. Reporting to the Marketing and Business Development Manager, the role supports Business Development Managers and Key Accounts by qualifying requirements, shaping technical solutions, and preparing accurate quotations, estimates, and proposals.
This role translates customer needs into clearly articulated, technically robust, and commercially viable AV solutions. The AV Pre-Sales Consultant acts as a trusted advisor to both internal teams and customers, confidently engaging with technical and non-technical stakeholders to ensure opportunities progress efficiently from enquiry through to order.
Key Responsibilities
* Discovery & Requirements Definition: Lead structured discovery engagements with customers to understand business objectives, operational constraints, and technical requirements, translating these into clearly defined solution criteria.
* Pre-Sales Consultancy & Solution Design: Develop and articulate integrated AV solutions that balance technical performance, commercial viability, and risk, supporting Business Development Managers through opportunity qualification, solution development, and proposal strategy.
* Quotation & Proposal Development: Prepare accurate quotations, estimates, scopes of work, and proposals using QuoteWorks and internal pricing frameworks, ensuring technical feasibility, commercial alignment, and consistency.
* Sales Cycle Support: Progress early-stage and mid-cycle opportunities by qualifying leads, maintaining momentum, and supporting deal closure in collaboration with Business Development Managers.
* Customer Advisory & Experience: Act as a trusted technical advisor to customers, providing clear, timely, and professional guidance to both technical and non-technical stakeholders, and ensuring a consistently high‑quality customer experience.
* Pipeline & Target Delivery: Manage assigned opportunities and support delivery against allocated sales targets, including small‑deal revenue within Key Accounts, while maintaining accurate pipeline data and forecasts.
* Stakeholder Collaboration: Work closely with Technical Architects, TechDev, Marketing, Project Management, and Service & Maintenance teams to validate solutions, manage risk, and ensure smooth handover from pre‑sales to delivery.
* Account Engagement: Build and maintain strong relationships with new and existing customers, identifying cross‑sell and upsell opportunities aligned with customer‑needs.
* Sales Enablement & Campaign Support: Contribute to product‑led sales initiatives and targeted campaigns, providing technical input and supporting documentation.
* Market & Opportunity Insight: Monitor customer trends, emerging requirements, and solution opportunities to support Hutchi’s growth strategy and continuous improvement.
Required Skills, Experience & Qualifications
* Previous experience in a sales executive or technical sales support role, with proven experience preparing technical quotations.
* Audio‑visual experience is mandatory.
* Experience with at least one of the following technologies:
* Aerial/Satellite and signal distribution
* Voice & data infrastructure
* Access control systems & equipment (smart cards & wearables)
* IP telecoms solutions
* Commercially astute, with an understanding of pricing structures, margins, and commercial risk.
* Proven ability to build relationships with new and existing customers.
* Experience developing product sales pipelines and supporting sales initiatives.
* Strong communication skills for customer‑facing and internal collaboration.
* A proactive, energetic, and solutions‑focused approach.
* Highly organized and process‑driven, with the ability to manage multiple tasks and deadlines.
* Exceptional attention to detail.
* Self‑motivated and able to work both independently and within a team.
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