Job Title: Children s Support Worker
Location: Cardiff
Company: IOS Care
Employment Type: Full-time / Part-time
Reports to: Residential Team Leader / Manager
About IOS Care
IOS Care is a privately run care provider with over 17 years of experience in delivering high-quality, compassionate support. We are committed to improving the lives of the individuals we work with, offering professional, person-centred care that promotes independence, safety, and emotional well-being. We provide staffing and care services across Cardiff and the surrounding areas.
Role Overview
As a Children s Support Worker, you will provide direct care and emotional support to children living within our residential settings. You will play a key role in ensuring the safety, well-being, and development of each child, helping them to achieve their potential and live fulfilling lives. This role requires empathy, patience, resilience, and a commitment to safeguarding children at all times.
Key Responsibilities
* Provide day-to-day care and support for children in line with individual care plans.
* Promote each child s physical, emotional, and social development through structured activities and daily routines.
* Build positive, trusting relationships with children, encouraging self-esteem and independence.
* Support children in attending education, leisure activities, and appointments.
* Assist with life skills development, including personal care, cooking, budgeting, and household tasks where appropriate.
* Maintain accurate and up-to-date records, including daily logs, incident reports, and safeguarding documentation.
* Work closely with colleagues, families, social workers, and other professionals to ensure holistic support.
* Adhere to safeguarding procedures and ensure the protection of all children in your care.
* Follow all company policies, procedures, and relevant regulatory standards.
Essential Requirements
* Experience working with children or young people in a residential, care or similar setting.
* Understanding of safeguarding, child protection and professional boundaries.
* Strong communication, teamwork, and relationship-building skills.
* Ability to remain calm under pressure and handle challenging situations with sensitivity.
* Flexibility to work shifts, including evenings, weekends, and sleep-ins as required.
Qualifications
* NVQ/QCF in Children and Young People s Workforce or equivalent (or willingness to work towards this).
* Up-to-date safeguarding and first aid training (preferred; training can be provided).
What We Offer
* Competitive pay rates.
* Comprehensive induction and ongoing training.
* Supportive working environment with career development opportunities.
* Employee wellbeing support.
* The opportunity to make a real difference in children s lives.
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