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Commercial account manager

Cardiff
Permanent
Yolk Recruitment
Account manager
Posted: 15h ago
Offer description

Yolk Recruitment is pleased to be supporting a highly regarded insurance brokerage with the recruitment of a Commercial Account Handler to join their growing Commercial team.

This opportunity arises due to sustained business growth and offers the chance to join a people-focused organisation known for its collaborative culture, strong client relationships, and commitment to professional development.

The Role

As a Commercial Account Handler, you will play a key role in supporting the delivery of a high-quality service to a diverse portfolio of commercial clients. Working closely with the Branch Manager and Commercial Account Executives, you will help drive retention, compliance, and client satisfaction.

Key responsibilities include:

Building and maintaining strong relationships with new and existing commercial clients
Reviewing and preparing client documentation to ensure accuracy and completeness for the quoting process
Supporting Commercial Account Executives to achieve high renewal retention levels
Ensuring all activity meets FCA and internal compliance standards
Processing and maintaining accurate client data across internal systems
Delivering consistently high levels of customer serviceAbout You

To be successful in this role, you will demonstrate:

Strong attention to detail and the ability to manage documentation accurately
Confidence building relationships with clients, insurers, and internal stakeholders
Experience within commercial insurance, or a strong desire to develop your career in this area
A proactive and adaptable approach, with a willingness to learn
The ability to process data efficiently and accurately to support informed decision-makingThis role would suit someone looking to progress their career as a Commercial Account Handler, with full support provided toward professional development and insurance qualifications.

Rewards & Benefits

Our client offers a comprehensive benefits package, including:

25 days annual leave, increasing to 27 days with length of service (plus bank holidays)
Healthcare Cash Plan with access to 17 fully funded benefits
Excellent training and development programmes with clear progression routes
Fully funded CII professional qualifications
Enhanced maternity and paternity policies
Cycle to work scheme
Gym membership discounts across the UK
Discounts on a wide range of insurance and health products
High street retailer discounts via a reward and recognition platform
Employee Assistance Programme (EAP)Additional benefits will be discussed during the recruitment process

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