Veterinary Receptionist (Maternity Cover)
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We are hiring! We are looking for a friendly and approachable Veterinary Receptionist to join our team at Oaks Vet Centre. The ideal candidate will have a passion for animals and experience in customer service and administrative tasks. We are looking for someone with excellent communication skills both verbal and written, strong organisational skills, attention to details, the ability to multi‑task in a very fast‑paced environment and proficiency in computer skills.
Duties will include:
* Answering phone calls
* Triage emergency phone calls
* Scheduling appointments
* Updating patient records
* Dispensing medications
* Processing payments/banking
* Dealing with outstanding accounts
* Maintain cleanliness of reception, consult rooms and communal areas
About The Team
Our greatest asset is our team. Our experienced team of veterinary surgeons is supported by a dedicated team of nurses and support staff. We all pride ourselves on providing the highest level of patient care and customer service. We have a reception team of 11 working over 3 practices in Ayrshire, Saltcoats, Largs and Dundonald.
Shift Pattern
We are looking for someone to work 40 hours over 4 days per week. There will also be 1 in 8 weekends.
Benefits
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family‑friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non‑accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
* Pension scheme
* Discounted staff pet care
* 12.21ph
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