Salesforce Business Analyst
South Wales (Hybrid - 2 days in-office)
Permanent
About Us
Join a forward-thinking and rapidly growing company based in the heart of South Wales.Our client is a market leader in the field, driven by innovation and a commitment to using technology to enhance business operations and customer experience.This small but growing companybelieve in a collaborative culture where your skills and ideas can make a real impact.
The Role
We are seeking a proactive and detail-oriented Salesforce Business Analyst to jointhedynamic team. In this key role, you will be the crucial link between business stakeholders and the technical development team.
You will be responsible for understanding business needs, translating them into technical requirements, and ensuringthe Salesforce platform is optimised to support our strategic goals.
This is a hybrid role, requiring you to be in our South Wales office two days a week to collaborate with the team, with the flexibility to work from home for the rest of the week.
Key Responsibilities:
1. Gather and analyse business requirements from various stakeholders.
2. Document business processes, user stories, and functional requirements.
3. Conduct workshops and meetings to facilitate requirements gathering and solution design...