Job Description
We are excited to be working with a leading organisation in their search for a Test Analyst to join their dynamic IT team. This newly created role presents an excellent opportunity for a detail-oriented professional to make a significant impact on change management and quality assurance processes within a thriving business.
About the Role
As a Quality Assuance Analyst, you will be responsible for ensuring seamless changes to technology systems while maintaining high-quality standards. You will work closely with stakeholders, including development teams and Technology Business Partners, to oversee change implementation and ensure operational excellence.
Key Responsibilities
* Assess, document, and manage change requests related to technology systems and applications.
* Conduct risk and impact analyses to identify potential challenges associated with changes.
* Develop, execute, and maintain comprehensive test plans, test cases, and scripts to detect and resolve defects.
* Monitor and report on testing progress, document results, and facilitate issue resolution.
* Maintain detailed documentation for change management processes and quality assurance activities.
* Ensure compliance with industry standards and internal policies related to change and quality management.
* Conduct post-implementation reviews to assess change effectiveness and identify areas for improvement.
* Communicate with business users, development teams, and stakeholders to provide updates on change initiatives and quality assurance activities.
* Offer training and support to colleagues on best practices in change management and quality assurance.
The Ideal Candidate
Essential Skills & Experience:
* Proven experience in change management and quality assurance within an IT environment.
* Strong background in managing change requests and executing quality assurance processes.
* Knowledge of software testing methodologies, tools, and processes.
* Familiarity with change management frameworks (e.g., ITIL) and project management principles.
* Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow).
* Excellent analytical and problem-solving abilities.
* Strong communication and interpersonal skills, with the ability to work effectively across teams.
* Attention to detail and a commitment to delivering high-quality outcomes.
* Ability to adapt to changing priorities in a fast-paced environment.
Desirable Skills & Experience:
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* Knowledge of technologies relevant to the retail industry is advantageous.
Why Join?
This is an excellent opportunity to be part of an established, people-focused organisation that values innovation and professional growth. The successful candidate will enjoy a competitive salary, excellent benefits, and the chance to make a real impact in an evolving IT environment.
If you are a proactive and detail-driven professional with a passion for change management and quality assurance, we would love to hear from you! Apply now to take the next step in your care