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This is an exciting opportunity to join an amazing organisation to help set up and develop a new Supported Lodgings service.
Location: Wigan or Manchester Office
Contract: Permanent
Hours: Full time 37.5 hours; take emergency referrals up to 8pm on weekdays.
Closing Date: Tuesday 30th July 2024; we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
The Supported Lodgings Co-ordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.
Wigan Supported Lodgings service will work across the different neighborhoods in Wigan and you will be responsible for the effective delivery of it.
Your work will be underpinned by the organisations Endeavour model of assets based, psychologically informed delivery. The aim of which is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.
Your work will also be underpinned by the organisations model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.
Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.
Key responsibilities include:
* To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.
* You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts
* Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.
* You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.
* To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.
* You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.
* You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.
* You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.
About You
You will need to have the following skills and experience:
* Experience and an understanding of working with people experiencing homelessness, or people in crisis
* Experience of supporting young people with their support needs, working closely with other key professionals.
* Experience of writing, implementing and evaluating risk assessments
* Experience of supervising or supporting hosts or staff
* Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion
* High level understanding of professional boundaries and ability to maintain them
* Effective collaborative working with a range of internal and external stakeholders
In return for working here, you will receive:
* A comprehensive training package tailored to your needs and role
* Flexible working model for suitable roles.
* 26 days annual leave rising to 30 after five years’ service.
* Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
* Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
* Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
* Discount vouchers including gym, retail, food & drink, travel, electricals and more.
* Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
* Death in service (4x Base salary)
* Legal Advice line
About the Organisation
The organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
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