Go back Lincolnshire Partnership NHS Foundation Trust
Admin Assistant
The closing date is 22 May 2026
Older Adult Home Treatment Team are seeking a dynamic individual to join the team to provide administrative support.
The post holder must be flexible as you will be working across the HTT service providing administrative duties as detailed below working across a multi‑professional team.
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Main duties of the job
To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users and their families/carers. Uploading documents to Rio Informing medics of new referrals once they have been triaged for assessment. Opening referrals on Rio and adding them to the team handover board. Requesting summary care records from general practitioners. Preparation of SBARS for MDTs on Tuesdays. Answering the phone, taking messages and redirecting calls. Ordering medications from pharmacies. Arrange servicing of pool cars. Scanning of receipts and upload to banking portal. Room bookings for meetings. Maintaining servicing of equipment. Minute taking of meetings. Ordering of office and service equipment. Monitoring of referrals inbox. Preparation of assessment packs. Sending out invites to other professionals for meetings. Cover for medical secretary with additional duties when required.
Job responsibilities
* Gathering appropriate information from a variety of sources to input accurately onto a database.
* Production of basic reports including graphs and tables as directed.
* Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality.
* General administration duties including answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e‑mails to an accepted standard of quality and accuracy as required.
* Responsible for making room bookings and maintaining room booking diary.
* Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar.
* Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
* Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.
* Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e‑noting and storage.
* Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
* Filing, including use of Share Point system for storing, retrieving and filing information.
* Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate).
* Supporting the Trusts vision to become paperless and encourage Manager to do the same.
* Take key responsibility for the smooth running, co‑ordination and management of Outpatients Clinics.
* Ensure that service users and visitors to the Community Mental Health Team are dealt with in an efficient and friendly manner.
Person Specification
Qualifications
* NVQ level 2 Business and Administration or equivalent
* ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management
* GCSE in English, grades A‑C or grade 9‑4 or level 2 Literacy or equivalent;
Experience
* Relevant experience of working in a general administrative background
Skills
* Understands Code of Conduct in relation to Data Protection and Information Governance
* Organise and plan straightforward activities relating to own workload on a day to day basis, some ongoing, adjusting own workload in response to prevailing circumstances.
* Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database
* Minute taking skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Lincolnshire Partnership NHS Foundation Trust
Full-time, Flexible working, Annualised hours
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