Let’s grow together! A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Account Manager l ooking for an opportunity to grow in a friendly environment, we’re looking for you! We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together … Job Purpose Helping us achieve our purpose by delivering excellent service to our invoice finance customers. Your role will support our customers throughout their entire relationship from on-boarding to termination. Your role is to help identify all forms of risk; protecting our capital and ensuring our clients consistently receive great outcomes. Key Duties Ensure facilities are operated and managed in accordance with sanctioned terms and mandate To assist in the evolution of procedures adopting best practice from industry expectations On-boarding clients, ensuring facilities deliver desired outcomes and fairly support clients need Develop strong client relationships understanding their business and funding requirements Management of Client Executives with focus upon performance, development needs and ensuring priorities are managed Assist in the management of recovery cases and to contribute to identification and implementation of recovery strategies Review various data sources to ensure risk is identified and rigorously interrogated proposing suitable mitigation as appropriate Periodically review facilities and negotiate revised terms for any variations required You will assist and support colleagues including sales, operations, risk teams and from the wider SME Division Contribute to completion of all team tasks particularly in times of high workload About You Key Skills Essential Skills Minimum of 5 years invoice finance experience working within operations at senior level You will be familiar in the identification of invoice finance risk and possessing strong communication skills, are confident in discussing any findings with clients You have a good understanding of Microsoft products. An ability to quickly understand Dancerace and RiskFactor software will be an advantage Enquiring mind to seek out broad information and raise further enquiry to protect our security You thrive in a team focused and independent working environment; being able to organise and prioritise when managing high workloads, taking ownership of tasks to deliver great outcomes Team player, positive and flexible, prepared to nurture others in the achievement of team goals Organised with ability to manage time particularly when working under time pressures Professional and ability to work with confidential information Desirable Skills ABFA Certificate Course Financial analysis skills Qualification & Education Must have a Foundation level in course ABFA. Full clean driving license is also a requirement. Working hours Monday to Friday 37.5 hours a week. We do encourage hybrid working which can be discussed at interview stage. Even if you don’t meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply. Further information on the role can be found in the Purpose and Performance Profile (PPP), which is downloadable on this page. Inclusion As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team. About Us What can we offer you? Generous Holiday Allowance: Starting from 25 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate Profit Related Pay: We share some of our annual profit with our eligible employees Pension Plan: We contribute up to 10% of your annual salary towards your pension Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more Volunteering Day: Contribute to causes you care about with one volunteering day per year Life Assurance and Personal Accident Cover Be flexible We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home. Be yourself As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business. Be heard We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future. Be well We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services. Be better We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.