Service Operations Coordinator
Location: Stirling
Hours: Mon-Thurs 9am-4:30pm | Fri 9am-3:30pm
Contract: Permanent
Salary: £28,000
Are you an experienced Administrator looking for a role where your organisational strengths, attention to detail, and people skills can truly make an impact?
Our client - a respected, solutions-focused organisation supporting customers across the UK - is growing and now seeking a proactive and confident Service Operations Coordinator to join their dedicated team.
If you thrive in a busy environment, enjoy problem‑solving, and love being the person who keeps everything running seamlessly, this could be your perfect next step.
What You'll Be Doing
In this varied and rewarding role, you will be at the heart of service delivery, ensuring clients receive efficient, high‑quality support. Your responsibilities include:
Reviewing and managing key documents such as damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance.
Acting as the first point of contact for incoming calls and emails, delivering a friendly and professional service.
Coordinating property-related repairs and managing the process from start to completion.
Scheduling appointments and organising the technical team's diary to ensure smooth workflow.
Maintaining and updating client records, ensuring the system is always accurate and up to date.
Working closely with contractors, suppliers, and internal teams to ensure timely delivery of services.
Ensuring all claims and processes meet company policies and regulatory standards.What We're Looking For
You'll be a strong match for this role if you bring:
Experience in repairs coordination, property management, construction administration, claims handling, scheduling, facilities support, or a similar field.
Excellent communication skills, able to liaise confidently with customers, contractors, and colleagues.
Strong organisational abilities with exceptional attention to detail.
Solid proficiency in Microsoft Word and advanced Excel.
A team-focused approach with the ability to work independently when needed.What's In It for You?
You'll join a supportive, collaborative team and enjoy:
A competitive salary
Excellent work-life balance
Opportunities for progression
Pension scheme
On-site parking
Easy access via public transport
If you're ready to take the next step in your career and join a team where your work genuinely makes a difference, we'd love to hear from you. Apply today and become a valued part of a growing organisation.
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