Operations Director (Manufacturing) Loughborough c£100,000 p.a. fantastic benefits, DOE * Do you have experience of taking charge of high-impact decisions and drive operational excellence in a fast-paced manufacturing environment? * Are you able to leverage your leadership skills to inspire teams, optimise processes, and shape the future of production operations? * Do you want to join a dynamic, expanding company where your expertise will directly contribute to the success and innovation of cutting-edge manufacturing solutions? The Company: ER Recruitment are excited to be working exclusively with our client, a rapidly growing and reputable sheet-metal fabrication business based in Loughborough. This is a critical role within the business and will report to the business owner and represent him with customers at times. The role is diverse and offers a great amount of independence to make your stamp on an already successful organisation. You must be forward-thinking and a strong leader with the customer at the centre of every strategy. Role & Responsibilities of the Operations Director: * As part of the SMT this role will oversee all operational aspects of company and be responsible for providing operations information to the Managing Director and the business owner. * Building and nurturing strong client relationships, with the ability to engage in technical discussions effectively across all levels. * Delivery, management and oversight of all client-related agreements, services and budgets. * Up- and cross-sell of services. * Responsible for the quality and timely delivery of all operational output. * Strong operational management across the supply chain, consistently delivering and exceeding required performance across a broad range of KPIs ensuring a focus on safety of employees and customers. * Responsible and accountable for all teams that impact the customer journey - Technical, Operations and Customer services. * Liaison with clientele and stakeholders on a regular basis. * Administrative duties required to complete the role effectively. About You as the Operations Director: * Experience in industry providing precision manufacturing of metal components is essential. * Able to naturally lead with a results-driven approach, motivating and empowering your teams to drive performance, foster growth, and create a culture of continuous improvement and collaboration. * Able to expertly manage multiple responsibilities, gaining a deep understanding of the day-to-day operations of the business while stepping up to lead and drive success across all areas. * Strong commercial acumen with the ability to contribute directly to the overall business strategy. * Good understanding of cashflow. * Outstanding communication and excellent interpersonal skills. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you