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A pioneer in advanced electro-optical and electro-mechanical solutions, catering to the defence and security industries are seeking a skilled Field Service Engineer to provide field support to their customers worldwide.
Key Accountabilities – Field Service Engineer
* Offsite repairs to their products and systems
* Installation of new products at customer sites
* After sales support and servicing to customers
* Generating post site visit reports with clear analysis of situation to include any recommendations and/or future actions in a clear and well-structured format
* Strip-down / survey, repair, and test allocated customer repair returns
* Testing and evaluating potential new equipment, sensors/cameras etc. with Sales and Engineering teams
* Preparation of risk assessments and SSOW’s for installation/commissioning activities
* Identify and support continuous improvement initiatives within the Customer services functional area.
Skills and knowledge required – Field Service Engineer
* Experience of complex systems maintenance with electrical and mechanical assembly tools within the military for naval, army or air force
* Electronics knowledge.
* Competent mechanical and electro-mechanical skills and understanding.
* A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates
* Comfortable working in exposed or adverse conditions at land and sea including working at heights and with large heavy equipment
* Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies)
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