Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants – delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
* Oversee the fast‑paced restaurant operation, taking responsibility for both the kitchen and front of house.
* Lead an engaged team focused on delivering a great customer experience.
* Ensure strict compliance with health and safety regulations at all times.
* Maintain effective stock‑management controls to minimise wastage and ensure the kitchen has everything it needs.
* Support the delivery of in‑store events, including seasonal highlights and regular fixtures.
* Communicate effectively with central support teams to maintain smooth operations and provide feedback to improve the business.
* Work as part of the overall Garden Centre Management team to deliver a safe working environment, a commercially successful store and a great place to work for our colleagues.
Qualifications
* Proven experience of restaurant management.
* Commercial awareness and an understanding of budgets and profitability from driving sales and improving ways of working.
* Ability to manage stock controls and adhere to health and safety regulations.
* Ability to identify training needs and coach all levels to deliver a first‑class customer experience.
* Adaptability – acting quickly and enthusiastically to changing priorities, workload and new regulations.
* Positivity and the ability to manage change, leading the team through each season with care and motivation.
* Demonstrate our values at all times – one team, getting better every day, bringing a smile, living and breathing gardens and making it work for our customers.
Benefits
* Generous annual leave entitlement.
* Uncapped discount across our stores: 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
* Access to Stream – support your financial well‑being, with the ability to access earnings ahead of payday, save for the future and receive financial advice.
* Access to Retail Trust – confidential support, a virtual GP, free counselling service and discounted retail rewards through our employee well‑being platform.
* Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
* Thriving culture; passionate, diverse and committed to making it work for our customers.
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